Conduct self in a professional manner at all times.
Adhere to the established standard of conduct and house rules, fire regulations, and department procedures and policies.
Dress in issued uniform and ensures a neat, clean, and tidy appearance at all times, adhering to the established Grooming Standards Policy.
Report to shift on time. Aware of schedule at all times and if unable to attend work, notify the Duty Manager in adequate time and according to policy.
Be fully familiar with Hotel Fire and Emergency Procedures
Carry out all treatments to the required standard and as per the daily schedule.
Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment rooms and facilities.
Be knowledgeable on all treatments and products on offer and any current promotions.
Achieve sales and guest service targets as set by the Spa Management.
Offer guests full after care advice and the chance to purchase any products recommended within their treatment. Establishes good rapport with guests while maintaining appropriate guest-employee relationships
What You Bring
Minimum three types of massages and facial and body treatments
Minimum primary school graduation.
Certified massage therapist and facial specialist with certification or international equivalent
Beauty knowledge is a plus: previous experiences in manicure, pedicure and basic waxing services
Conversational English (knowledge of Arabic or other languages is a plus)
What We Offer
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Complimentary Staff Accommodations
Spa Treatment Incentives
Desired candidate profile
Hands-On Skills: Strong physical skills are necessary, as the role requires the ability to apply various massage techniques, body treatments, and other manual therapies.
Empathy and Intuition: The ability to read clients' body language and understand their comfort levels is key. Being sensitive to their needs and preferences helps provide the best service.
Knowledge of Anatomy and Physiology: An understanding of the human body, muscles, skin, and tissues is essential for delivering effective therapeutic treatments and avoiding injury.
Communication Skills: Effective communication with clients is important for understanding their needs and ensuring they are comfortable during treatments. It's also vital for explaining aftercare instructions clearly.
Attention to Detail: Accurate application of techniques and use of the right products to achieve desired results requires precision.
Time Management: Managing time between clients and treatments is crucial to ensure that each session is both effective and punctual.
Physical Stamina and Strength: Spa therapists must have the physical strength and stamina to perform repetitive motions and stand for long periods, especially during extended treatments.
Professionalism and Confidentiality: Maintaining a high standard of professionalism and respecting client privacy at all times.
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