Support Technician to Grassfish in Varberg
Support Technician to Grassfish in Varberg
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Grassfish is a Digital instore company.
We believe that outstanding experiences make all the difference. Its how we separate the okay for the wow. And the way true brand loyalty is built. Therefore our mission is to every day enable extraordinary customer experiences. Grassfish has earned recognition for its powerful Instore Experience Management Platform and dedicated people helping leading global brands stand out and beat the competition.
Grassfish part of the Vertiseit group. We are 180 employees in Sweden Austria Germany and the UK on a mission to enable outstanding customer experiences for a more sustainable retail.
Job description and key responsibilities
We are looking for a Customer Support Technician to strengthen our Nordic Support team. As a Support Technician at Grassfish you will work in a tight working support team with a high variety of customer tickets. You will communicate directly with our customers via phone and email troubleshoot and solve issues on a daily basis and maintain the customers journey with highquality support.
In our daily work we deal with both hardware and software and our platforms are supported by Microsoft Windows and Linux.
Experience in Windows environment is mandatory.
Your profile
At Grassfish we are always moving forward. We believe that the person we are looking for is curious wants to push new ideas and eager to join our journey in becoming the global number one within Digital Instore.
The person we are looking for is a serviceminded colleague with the following perks:
- Full communication skills in both Swedish and English speech and writing.
- Experienced in a Microsoft Windows environment.
- Able to handle a high variety of cases simultaneously.
- High team spirit.
- Any experience with handling both a variety of computer software and hardware is a big bonus.
Perks
- Health initiatives and wellness allowance
- Social activities with fantastic colleagues
- Competent colleagues with a broad skillset
- Collective agreement
- Internal career opportunities
The position is fulltime and located to the office in Varberg.
We recruit on an ongoing basis last day of application is 30/112024.
If you have any questions you are welcome to contact Henri Tegelberg Head of Support Nordics
You can send your application in Swedish or in English.
We believe in people.
Our company culture is our most important asset and is based on our core values think like a customer make it simple dare to challenge and trust in diversity. They guide us in everything we do from the decisions we make to how we interact with each other and our customers.
Employment Type
Full Time
