Customer Lifecycle Manager with Flemish
Customer Lifecycle Manager with Flemish
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Job Description
In collaboration we are thrilled to support a leading Outsourcing/BPO company in hiring a dedicated Flemishspeaking Customer Lifecycle Manager for their Mlaga office. If youre eager to build impactful customer relationships drive cloudbased solutions and thrive in the sunny south of Spain this opportunity is perfect for you!
Position: Customer Lifecycle Manager
Location: Mlaga Spain
Employment Type: Fulltime
Compensation: Competitive base salary potential bonuses
What Youll Do:
Build First Impressions: Serve as the first point of contact for new clients creating a strong start to a longlasting partnership.
Lead the Sales Journey: Manage the full customer lifecycle guiding clients from lead generation to purchase tackling challenges and negotiating solutions.
Connect & Qualify: Engage small to mediumsized businesses to identify their specific needs and how Microsoft cloud solutions can support their growth.
Maximize Cloud Solutions: Collaborate closely with Solution Specialists to identify opportunities for upselling and crossselling leading Microsoft products.
Showcase Value: Demonstrate how our clients can leverage cloud technologies to meet their goals and illustrate the potential of Microsofts ecosystem in supporting future growth.
Exceed Targets: Work with a strong focus on achieving monthly targets by driving pipeline sales and customer satisfaction. Contact 200 leads and convert 30 opportunities monthly supported by high daily activity and engagement.
Customer Engagement: Use social digital chat video and phone tools to effectively reach clients and build strong connections.
Voice of the Customer: Act as a feedback champion gathering insights from customers and sharing them with the team to continuously enhance services.
What You Bring:
- Fluency in Flemish and English (C2 level).
- Sales Experience: 23 years of proven sales experience including a minimum of 1 year in IT sales or account management.
- Communication Skills: Strong interpersonal and communication abilities confident in engaging clients through multiple channels.
- Tech Proficiency: Experience with Microsoft products (Azure Office 365 Dynamics 365) and CRM systems (Dynamics 365 Salesforce) is ideal.
- SelfMotivated: A proactive approach with a performancedriven mindset and a passion for cloud technology.
- Certification: Microsoft Fundamentals certification is a bonus.
Why Join Us:
- Competitive Pay: Attractive salary package tailored to experience and performance.
- WorkLife Balance: Monday to Friday schedule 39 hours per week.
- Prime Office Location: Mlaga with a multicultural supportive team.
- Growth Opportunities: Access to paid training career development programs and an international mobility pathway.
- Creative Environment: Be part of a dynamic team that celebrates collaboration and professional growth.
Step into a role where you can inspire connect and make a real impact in sunny Mlaga! #CustomerLifecycleManager #FlemishSpeaking #Malaga
Employment Type
Full Time
