Healthcare Account Manager
Healthcare Account Manager
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Job Description
Title: Healthcare Account Manager
Reports to: Regional Manager Rocky Mountain Region
Date: 11/11/2024
Department: Sales
Status: Exempt
Job Function/Purpose:
The mission for the Healthcare Account Manager (AM) is to help enable Beacon clients to obtain maximum benefit and service from their systems and solutions investment. This role is based in the Denver metro market and is responsible for healthcare accounts in greater Colorado market. This position is responsible for selling hardware & software solutions and will include the full Beacon Healthcare Line Card. The Healthcare Account Manager drives sales revenue by:
- Building and maintaining relationships with key stakeholders in their assigned accounts;
- Penetrating assigned accounts at both the IDN and facility level in the Healthcare Acute & PostAcute Care markets;
- Become a trusted advisor and subject matter expert in Critical Communication Technologies including Rauland Nurse Call products/solutions to meet the needs of their customer accounts;
- Promoting Beacon Communications entire solution portfolio that include AudioVisual Security and other Clinical Solutions;
- Maintaining an ongoing account strategy for selling Beacon products and services to both named client accounts and New Logo accounts as assigned.
The Account Manager position is critical in delivering an unequaled customer experience. In this open territory you will be assigned both named customers and strategic target accounts. The Healthcare AM is responsible for achieving sales quota and assigned account objectives. The AM has the unique challenge of understanding our customers needs and strategic goals to uncover how Beacon can best serve them in achieving their objectives. At the same time the AM must act as an influencer connector and coordinator to ensure that we are pulling together the right Beacon Team at the right time to deliver the right Beacon products and services. The objective for each Account Manager gaining the trust of our customers being a valued technology partner and expanding Beacon Communications share of wallet of assigned customers.
The successful AM will enlist the support of the vast Beacon Communications resources Implementation IT Service Delivery colleagues as well as other sales and management resources. The role is responsible for the coordination of company executive involvement with customer leadership and will work closely with Project Managers to ensure customer satisfaction and ongoing customer retention. The salary range for this role is $85000 $100000 and compensation will be determined by a combination of factors such as but not limited to: years of relevant experience education and more.
Duties and Responsibilities
Meeting and/or exceeding financial milestones including but not limited to revenue customer growth and sales expenses.
Managing forecasts pipelines and predictability for revenue achievement.
Managing the entire sales and ownership lifecycle to ensure visibility into and predictability of the opportunitytoclose process.
Ensuring the highest levels of professionalism with our internal and external customers.
Acting as the Beacon representative to maintain positive relationships with all employees customers partners and shareholders.
Providing timely and positive resolution of escalated salesrelated issues.
Communicating with key customers business partners and executives on significant issues and accomplishments.
Attend tradeshows training and meetings as needed.
Maintaining accurate CRM forecasting and pipeline management.
Additional duties as needed.
Required Skills & Experience
Fouryear college degree from an accredited institution
Strong PC proficiency
2 years of prior sales experience is required in the role of Account Executive
Healthcare Industry experience is required
2550% travel and a willingness to work a flexible schedule as required
Excellent communication skills both written and verbal
Desired Skills and Experience:
Prior experience selling healthcare related software and services is highly desirable
Work Environment:
- Work environment will primarily be an office environment.
- Reports to the Director of Sales.
Essential Functions:
- Requires prolonged sitting standing some bending stooping and stretching. Requires manual dexterity and eyehand coordination for data input.
- Occasionally lifts and carries items weighing up to 20 pounds.
- Must maintain a clear background check in order to satisfy customer jobsite badging requirements.
- Must be willing to submit to all vaccinations and screening tests required for customer jobsite badging protocol.
- Maintain a clear drug and alcohol screening protocol.
- 3040% travel requirement as needed.
This job description does not list all the duties of the job. You may be asked by supervisors or management to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
Management has the right to revise this description at any time. The job description is not a contract for employment and either you or the employer may terminate employment at any time for any reason as outlined in the employee manual or other written agreement.
An Equal Opportunity Employer
We do not discriminate on the basis of race color religion national origin sex age disability genetic information or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on jobrelated factors.
Employment Type
Full Time
