Reservations Agent
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Upselling when appropriate by informing customers of additional services or special packages such as tour tickets travel insurance or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
Qualifications :
- High school diploma.
- Certified travel associate (CTA) or certified travel counselor (CTC) preferred.
- Experience working in sales or public relations preferably in the hospitality or travel industries.
- Customerservice experience.
- Excellent written and verbal communication skills.
- Multitasking and timemanagement skills with the ability to prioritize tasks.
- Proficient in microsoft office suite.
- Data entry experience.
- Flexible working hours.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
