Inbound Customer Service Rep
Inbound Customer Service Rep
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Salary Not Disclosed
1 Vacancy
Job Description
Were looking for enthusiastic and motivated individuals to join our Jersey City team as Inbound Customer Service Representatives! If youre ready to bring your energy and people skills to a company that values you this role is perfect for you.
Why This Role Is Exciting
Engage with People Every Day: Youll be the first point of contact for our customers helping them with inquiries solving issues and ensuring a positive experience with every call.
Develop Your Skills: We offer ongoing training and support to help you master the art of customer service build new skills and grow in your career.
Work in a Friendly Environment: Join a welcoming team that values collaboration support and making each workday enjoyable and rewarding.
What Youll Be Doing
- Answering Incoming Calls: Provide friendly and professional assistance to customers addressing inquiries and resolving concerns efficiently.
- Problem Solving: Listen carefully to customer needs and work through solutions that leave a positive impact.
- Processing Requests: Help customers with orders account updates or service questions while ensuring accuracy and timeliness.
- Recording Information: Accurately document customer interactions and details to help us maintain highquality service standards.
What You Bring to the Table
- Great Communication Skills: A clear and friendly tone with the ability to listen carefully and explain solutions clearly.
- Patience and Empathy: You enjoy helping people staying calm under pressure and bringing a positive attitude to every call.
- ProblemSolving Mindset: Quick thinking and resourcefulness to help you find effective solutions for customer needs.
- Basic Computer Skills: Familiarity with navigating systems and entering information accurately.
Perks of Working With Us
- Comprehensive Training: Well set you up for success with full training on our systems and customer service techniques.
- Flexible Scheduling: Options for different shift patterns allowing you to find a schedule that fits your life.
- Career Advancement: Many of our team members grow into higherlevel roles within the company this could be just the start of your journey.
- Convenient Jersey City Location: Work close to home in a lively and easily accessible area.
Ready to Start
If youre excited to make an impact and build a rewarding career in customer service we want to hear from you! Apply today with your resume and lets get started on this exciting journey together!
Employment Type
Full Time
