drjobs RQ08137 - Sr Business Analyst

RQ08137 - Sr Business Analyst

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1 Vacancy
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Job Location drjobs

Toronto - Canada

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Responsibilities:

  • Ability to demonstrate leadership skills in guiding crossfunctional teams through requirement gathering stakeholder management and facilitating workshops to ensure alignment and successful project outcomes.
  • Perform system analysis design testing and implementation of applications ensuring alignment with strategy and standards.
  • Define and manage user stories participate in sprint planning backlog refinement and ensure that business needs are reflected in technical solutions.
  • Conduct user research and develop personas to understand user needs and create journey maps to improve service delivery and customer experience.
  • Analyze user requirements and coordinate with stakeholders to generate prototypes for user consultation. Translate business needs into detailed functional specifications and user stories.
  • Collaborate with technical teams to manage incidents triage issues and ensure prompt resolution while keeping stakeholders informed of progress.
  • Consult with clients on changes/modifications recommend system enhancements and assist in the development of training plans.
  • Prepare system documentation user manuals and other relevant materials to support system implementation and maintenance.
  • Assist in planning application development activities providing direction and support to ensure that deliverables meet business and technical standards.

MustHave:

  • Proven experience in working within agile frameworks with the ability to write and refine user stories conduct sprint reviews and manage product backlogs.
  • Experience conducting user research developing personas and creating journey maps to improve system usability and user experience.
  • Strong understanding of system analysis and design including experience working with webbased technologies databases and COTS applications like Cram.
  • Experience in working closely with technical teams to handle incident management and issue triaging ensuring timely resolution.

General Skills:

  • Technical Knowledge & Expertise:
    • Strong background in systems analysis requirements definition prototyping and feasibility studies.
    • Knowledge of SDLC methodologies COTS tools and webbased technologies.
    • Experience with systems integration and datamining/reportingbased tools.
  • Analytical & ProblemSolving Skills:
    • Ability to gather and analyze complex business problems assess options and recommend optimal solutions.
    • Experience in evaluating system designs and their impact on service delivery.
  • Leadership & Collaboration:
    • Ability to collaborate with crossfunctional teams providing direction to ensure that business needs are met within agile development frameworks.
    • Provide leadership in guiding stakeholders and junior team members in translating business requirements into actionable tasks.
  • Communication & Interpersonal Skills:
    • Excellent communication skills for liaising with stakeholders gathering requirements and explaining technical details to nontechnical users.
    • Ability to prepare comprehensive documentation business cases and training materials.

SkillsExperience and Skill Set Requirements

This role is part of a Hybrid Work Arrangement and resource(s) will be required to work a minimum of 23 days per week at 5700 Yonge St. or at discretion of Hiring Manager.

Scoring Categories:

Requirements Gathering and Analysis 60%

  • Experience in gathering analyzing and documenting user requirements.
  • Expertise in defining user stories prototyping and translating business needs into functional specifications.
  • Ability to conduct user research develop personas and create journey maps for enhanced user experience.

Leadership and ProblemSolving 20%

  • Proven leadership in managing agile teams providing direction on technical and business solutions.
  • Ability to collaborate on problemsolving during incidents triaging issues and ensuring swift resolution.
  • Expertise in balancing competing priorities and resolving complex problems in system design and functionality.

Communication Skills 20%

  • Excellent verbal and written communication skills to liaise with clients clarify business requirements and explain technical solutions.
  • Experience preparing business cases system documentation and user manuals for diverse audiences.

MustHave:

  • Proven experience in working within agile frameworks with the ability to write and refine user stories conduct sprint reviews and manage product backlogs.
  • Experience conducting user research developing personas and creating journey maps to improve system usability and user experience.
  • Strong understanding of system analysis and design including experience working with webbased technologies databases and COTS applications like Cram.
  • Experience in working closely with technical teams to handle incident management and issue triaging ensuring timely resolution.

Must Haves

  • Agile Experience: Proven experience in working within agile frameworks with the ability to write and refine user stories conduct sprint reviews and manage product backlogs.
  • UserCentered Design: Experience conducting user research developing personas and creating journey maps to improve system usability and user experience.
  • System Analysis Expertise: Strong understanding of system analysis and design including experience working with webbased technologies databases and COTS applications like Cram.
  • Incident Management Knowledge: Experience in working closely with technical teams to handle incident management and issue triaging ensuring timely resolution.

Employment Type

Full Time

Company Industry

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