Customer Integration Technician
Customer Integration Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Everything you are looking for and more
The mission of the position is to work in conjunction with the Sales department in Iberia to address a key point in the acquisition and maintenance of the companys accounts/customers. The main objective is to provide technical support to our customers as a presales consultant development and management of prestartup configuration of flows and tools for new SME accounts.
Monitoring the portfolio of existing SMEs customers to provide new improvements or updates and provide technical support and resolution of incidents that may occur and meet the needs of the accounts.
What responsibilities and objectives will you have
Development and implementation of a series of products and services to meet the needs of InPost Iberias SME accounts portfolio.
Validate IT solutions according to customers work processes and systems.
Provide support to the SMEs sales team.
Responsible for the integration and followup of new SME customers: eCommerce plugins (Prestashop Shopify Magento 2 Woocommerce).
Provide technical support to customers
Identify customer needs and issues.
Well what will the requirements be
Advanced degree (vocational training) in IT telecommunications systems or similar.
Valuable English (professional competence)
Technical knowledge of the use and application of API tools EDI files Plugins for development and implementation.
Good communicator and ability to work closely with all departments.
Understand the needs of the company and specifically the sales/business department in terms of integrations and know how to transfer those priorities to the different teams to complete the projects.
Customerfacing work. Knowing the needs and concerns of customers to know how to transfer them and translate them successfully.
Ability to work independently and proactively and to manage their priorities to successfully complete their projects.
Knowledge of Prestashop Shopify Magento 2 WooCommerce plugins.
What do we offer
Excellent working enviroment
Professional growth within the company
Flexible working hours
Online platform for lifelong learning
Competitive salary
Flexible remuneration services can be contracted
Inclusive Culture
InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the companys workplaces as it is focused on promotion within and outside the company as well as gender equality diversity equity and inclusion of people regardless of their abilities and conditions.
Employment Type
Full Time
