Quality Analyst German
Quality Analyst German
Posted on :
15-11-2024
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1 Vacancy
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Job Description
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Quality Analystfor their offices in Lisbon.
Position: Quality Analyst
Location: Lisbon Portugal
Employment type: Fulltime
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Review user reports regarding website content
- Daily content compliance monitoring and corrective measures application
- Make wellbalanced decisions and help resolve inquiries to defined policies and procedures
- Propose solutions to improve the support of user community
- Review sensitive content sometimes involving graphic or disturbing subject matter
REQUIREMENTS:
- Native/fluent in German both oral and written. Fluent in English
- Excellent communicator with highly developed interpersonal skills
- Quick learner and adaptable to learn new processes concepts and skills
- Excellent organizational and time management skills
- Analytical mindset with strong attention to detail
- Able to objectively evaluate and classify the content
- Previous experience in quality analyst role
- Comfortable using computer applications such as Excel
BENEFITS:
- Excellent remuneration package based on experience skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Meal allowance
- Private health insurance
- Yearly performance bonus
- Relocation allowance and assistance
Employment Type
Full Time
Key Skills
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