Lead build and manage a team of IT System analysts supporting cards platform and strategic projects across the franchise
Build manage and implement system capabilities based on understanding of the business functions and in line with the architecture strategy
Be responsible for the functional solution construct for the Cards processor (CardLinkMainframe) platform and distributed platform teams (Remote commerce portals collections loyalty and digital banking interfaces)
Ensure cross functional analysis is carried out during requirement and solution phase by tapping into collective knowledge of business system analysts operations and crossfunctional technology teams
Plan and partner with Domain architects to establish the design solution by sharing and validating options in context of requirements and technology roadmap
Build the teams capabilities to consistently maintain the repository of system features inventory and data maps for the cards domain
Lead and engage in innovative problemsolving activities requiring conceptual thinking creating out of the box solutions with prototypes and pilots.
Establish processes for system analysts to elicit detailed requirements from all impacted business and control teams and build the ability to translate the requirement insights into scalable groupwide solution with welldefined acceptance criteria
Partner with Program managers and Business Solution Specialist to collate understand and finalize functional requirements
Build a culture of collaboration with application development and testing teams to ensure that the requirements and solutions are correctly understood refined as well as being translated into equivalent deliverables at each stage of execution
Facilitate discussion of concepts with business Operations and technology stakeholders in order to establish use cases. Lead with establishing MVP based on priorities and cost involved
Establish E0/E1 sizing and Tshirt sizing bestinclass models across cards technology by connecting needs requirements with solution options and dependency factors
Champion the delivery of high quality cards systems design and ensure adherence to global architecture principles enterprise design principles security and control standards
Inspire and drive the team to be the superior Cards Subject Matter Experts in specializing across cards systems and cultivate wider insights and handson delivery capabilities for the cards technology organization
Foster an environment of technology excellence and innovation
Plan & collaborate across crossfunctional domain application teams outside cards technology to manage functional technical and security related dependencies of the solution
Ensure that the application teams across group and countries build the enhancements according to the technical solution plan
Partner with Test Management teams to review test strategy/test scripts ensure completion of SIT UAT performance / load testing and application security testing with quality outcomes
Manage the function validation support during UAT phases to ensure that requirement exit criteria are met correctly
Build exceptional peer relationships with key stakeholders and be able to influence key outcomes. Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
Demonstrate energy and ability to function in an intense & complex environment demonstrating initiative and operating with an ownership attitude to deliver results.
Job Requirements:
Bachelors Degree in Computer Science Engineering or similar domain. Related professional/technical qualification will be advantageous although not mandatory
More than 15 years track record in developing and delivering global / regional Cards capabilities for a multinational/regional company with annual budgetary responsibility
More than 7 years leadership experience in managing IT System or business analysis teams. Past roles as a Senior Business Analyst with demonstrable experience having led solution delivery for cards is a critical requirement
Thorough knowledge of Credit Cards domain is a must. Strong technical/platform knowledge of mainframe processors like CardLink/CardPac/Visionplus and understanding of Cards ecosystem & trends is preferred.
Ability to think through technical solutions to business problems/requirements and bridge the gap between application development teams and functional product/business owners
Experienced in executing largescale Cards technology transformation and migration projects. A good understanding of the credit card industry and functions of HSM and different types of keys is essential.
Past experience of having executed projects requiring cross functional analysis across business lines and technology teams and using both Waterfall and hybrid Agile methodology
Hands on Experience having worked as a business analyst and provided solutions design in the Cards space across multiple functions like Cards Issuing & acquiring management Transaction Management Disputes Authorization Settlement Loans EPP Rewards Loyalty etc.
Past roles as a Senior Business Analyst with demonstrable experience having led solution delivery in an Agile delivery environment
Strong functional and technical platform knowledge on CardLink/Visionplus mainframe (Cics/Cobol) and distributed platforms.
Manage SIT and UAT defects and work with TCOE and business to close the testing on time.
Provide post deployment support in production to work with business and close all issues before warranty closure.
Have extensive knowledge on Core Cards functionality eg interest fees loans balance transfers
Have led or experience in performing Cards conversion/migration from Vision to Cardlink platform
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