Culture and Communication Trainer with Spanish
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Job Description
In Collaboration We Are Seeking a SpanishSpeaking Culture and Communication Trainer to Join Our Team in Egypt!
Partnering with a toptier Outsourcing/BPO consultancy we are excited to welcome a Culture and Communication Trainer with a rich understanding of Spanishspeaking cultures to our team in Egypt. If you have immersed yourself in the Spanish language and culture (ideally by living in Spain or a Spanishspeaking country) we want to leverage your unique experiences to shape our crosscultural training initiatives.
Position: Culture and Communication Trainer
Location: Cairo Egypt or Alexandria Egypt
Employment Type: FullTime
Duties and Responsibilities
- Design & Deliver Training: Craft and facilitate engaging training programs to enhance communication cultural awareness and crosscultural understanding for Spanishspeaking employees.
- Create Training Materials: Develop impactful presentations workshops and elearning modules to achieve clear and lasting learning objectives.
- Lead Interactive Sessions: Conduct both inperson and virtual sessions actively engaging participants for optimal understanding.
- Collaborate Across Teams: Work with crossfunctional departments to identify training needs creating tailored learning solutions for diverse teams.
- Evaluate & Improve: Use assessments feedback and performance metrics to continuously enhance the effectiveness of the training programs.
- OneonOne Coaching: Offer personalized coaching to address specific communication challenges or cultural differences as they arise.
- Stay Current: Keep up with industry trends best practices and evolving cultural nuances particularly those affecting the BPO industry and the Spanishspeaking market.
- Support New Hires: Provide cultural orientation and language support to onboard and integrate new team members seamlessly.
Requirements
- Fluency in Spanish (native or nearnative) and English is essential.
- Bachelors Degree in Communication Intercultural Studies Education or related fields; Masters degree preferred.
- Previous experience delivering culture and communication training in multicultural settings.
- Strong knowledge of Spanishspeaking cultures communication styles and business etiquette.
- Exceptional presentation and facilitation skills with the ability to engage and inspire diverse audiences.
- Instructional Design skills and curriculum development experience are a plus.
- Excellent interpersonal skills with an ability to build rapport and establish credibility with employees at all levels.
- Proficiency in MS Office and familiarity with elearning platforms or Learning Management Systems (LMS).
- Certification in training or coaching (e.g. CTT CPLP ACC) is advantageous.
What We Offer
- Competitive remuneration based on experience skills and performance
- A dynamic supportive and creative team environment
- Tools resources and guidance to reach your full potential
- A range of additional benefits!
If youre passionate about fostering cultural understanding and equipping teams with essential communication skills apply to join us and make a meaningful impact in the BPO industry!
Employment Type
Full Time
