Business Analyst 8191-1915
Business Analyst 8191-1915
Posted on :
15-11-2024
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Job Description
HM Note: This hybrid role is three (3) days in office at managers discretion
Scope
- Provide technical expertise related to Microsoft Dynamics 365/CRM solutions and system integration with other systems.
- Verify configured workflows dashboards forms views to ensure in alignment and compliance of business requirements industry standard best practices
- Participate in functional and technical design reviews perform integration/functional and system testing and verify test results.
- Provide specific technical support and defect fixing during SIT/UAT/Regression Testing/Deployment preparations and support bug investigation and amp; fix and document issue resolution.
- Develop proper documentation for technical specification and various test result.
- Integrate tests into the make/build process for continuous integration efficiency gains using frameworks such as Jenkins/Azure DevOps.
- Assess and escalate critical and highimpact quality issues to the project manager.
and nbsp;
Assignment Deliverables
- Develop execute and document the testing artifacts and activities for Configuration and customization of the Dynamics 365 CE and F and amp;O application
- Support the functional requirements of the system as well as providing technical support troubleshooting and performance optimization
- Develop the detailed testing approach methodologies and procedures for verifying that the system meets the functional and technical requirements including test scenarios test cases and acceptance criteria
- Conduct user acceptance testing system integration testing performance testing system validation and verification.
Skills
Experience and Skill Set Requirements and nbsp;
Mandatory Requirements
At least 5 years of experience of software quality assurance and testing experience in an Agile/SDLC environment
Desired Skills and Experience
Proven experience of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance and amp; Operation (F and amp;O)
- Solid understanding of QA concepts methodologies testing principles and processes in testing of ERP and CRM solution
- Strong knowledge and experience of:
- Use case generation automated and manual testing and bug lifecycle management
- Bug tracking and test case management tools (JIRA Azure TFS)
- API testing (JSON REST) using tools such as Postman and JMeter (performance testing and writing scripts)
- CRM test automation and Dynamics 365 specifically
- Experience/Knowledge about ERP implementation methodologies and strong analytical acumen.
- Excellent analytical problemsolving and decisionmaking skills; verbal and written communication skills; interpersonal and negotiation skills.
- Strong communication skills to participate in team discussions ability to explain complex technical terms for a nontechnical audience make recommendations and document/explain work
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Resumes Evaluation/Criteria:
Criteria 1: Technical Skills 50 Points
- Demonstrated experience in implementing and integrating Microsoft Dynamics 365/CRM solutions with other systems
- Extensive experience in configuring workflows dashboards forms views and build standard or custom reports
- Proven experience in testing external systems/components to integrate with D365CS.
- Solid experience in developing proper documentation for source codes technical specification and unit test result
- Acknowledged experiences in providing support and defect fixing during SIT/UAT/Regression Testing/Deployment preparations
- Comprehensive experience in supporting incident investigation fix and documentation for issue resolution.
- Proven experience in developing test case test scripts and automated testing scripts for functional QA system integration testing and user acceptance testing.
- Strong automation testing or tooling experience using industry standard practices and kits.
- Solid experience of use case generation automated and amp; manual testing and bug lifecycle management.
and nbsp;
Criteria 2: Functional Knowledge 30 Points
- Solid experience and indepth understanding of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance and amp; Operation (F and amp;O).
- Demonstrated experience and proficient in the following technologies: Office 365 Power BI PowerApps Microsoft Azure Flow SQL AD
- Indepth experience assisting with definition and functional design of conversions and interfaces and functional experience in leading technical team through Microsoft CRM API usage; integration development.
- Recognized experience of Functional solution design and prototyping experience leading clients in requirements gathering and documentation (FDDs) and ERP rollout and change management
Criteria 3: Interpersonal Skills 10 Points
- Strong communication negotiation skills and ability to participate and lead discussions with business/senior leadership on making technical recommendations and document/explain work
and nbsp;
Criteria 4: Business Knowledge 10 Points
- Demonstrated experience with Trust Accounting Systems and Financial Applications (Accounts Receivable Accounts Payable General Ledger)
- Demonstrated experience with case management and workflowbased systems
and nbsp;
Knowledge Transfer
What needs to be KT
- All technical artifacts related to the assignment
- Project specific presentations reports status decks
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To whom
- Project Manager/Team Members
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When
- 1:1 meetings / team meetings / documentation on SharePoint site throughout the duration of the project life cycle etc
Must Haves:
- At least 5 years of experience of software quality assurance and testing experience in an Agile/SDLC environment
Nice to Haves:
- Proven experience of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance and amp; Operation (F and amp;O)
- Solid understanding of QA concepts methodologies testing principles and processes in testing of ERP and CRM solution
Employment Type
Full Time
Key Skills
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