Family Learning Partner Moms Only - Remote Job

This is a remote position.

• Build Deep Student Relationships: Connect meaningfully with young learners to understand their individual needs strengths and challenges creating a supportive environment that inspires growth.
  
• Engage in Live Class Monitoring: Randomly join live classes to observe student participation engagement and overall progress. Use these observations to provide feedback and suggestions for continuous improvement.
  
• Guide Course Selection: Use your expertise to recommend appropriate live courses and learning paths tailored to each student s developmental goals ensuring their learning journey is aligned with their aspirations.
  
• Consistent Communication with Families: Maintain regular touchpoints with parents especially moms to share updates address concerns and keep them involved in their child s progress.
  
• Conduct Regular ParentTeacher Meetings (PTMs): Organize and lead periodic PTMs to review and discuss students performance achievements and areas for improvement fostering a collaborative approach to their growth.
  
• Monitor Learning Batches: Keep a close watch on class performance batch dynamics and engagement to ensure smooth and effective learning sessions.
  
• Single Point of Contact: Serve as the dedicated contact for families providing personalized support addressing inquiries and acting as a liaison between families and Enthuziastics internal teams.
  
• Collaborate with Internal Teams: Work seamlessly with Session Management Tutor Assignment Scheduling and other internal teams to ensure efficient operations consistent communication and a highquality learning experience for each student.
  
• Reconnect with Past Families: Reach out to families who have previously engaged with Enthuziastic to rebuild relationships invite them to participate in free events and encourage reengagement through relevant courses.
  
• Drive Continuous Improvement: Identify opportunities for enhancement leveraging feedback to ensure the ongoing growth and satisfaction of students and their families.
  
• Be Flexible on Shift Timings: Work from 4am to 8am IST is required with additional flexibility to communicate with parents when they respond which may be during early morning or late evening hours. As a workfromhome job adaptability and responsiveness are key to building strong trusting relationships with families.
  

Requirements

• Mom of Middle/High School Children: Your firsthand experience as a parent uniquely equips you to empathize with and guide other families through their learning journeys.
  
• Experience: Minimum 4 years experience in similar role. Experience in Online Learning domain will be preferred.
  
• Effective Communicator: Strong communication skills with the ability to connect with students and families in a meaningful supportive and engaging manner.
  
• Proactive in Engagement: A natural ability to connect with students during classes actively participate in their progress and lead impactful PTM meetings to ensure alignment and growth.
  
• Organized and DetailOriented: Capable of juggling multiple learners needs monitoring progress and coordinating schedules with meticulous attention to detail.
  
• Passion for Learning and Development: Committed to nurturing students academic and personal growth while creating positive lasting relationships with their families.
  
• Relationship Builder: Skilled at rekindling connections with past families to invite them to events and courses building trust and showcasing Enthuziastic s value.
  
• ProblemSolving Mindset: Equipped to handle questions concerns and challenges with empathy and a solutionfocused approach.
  
• Flexible and Adaptable: Willingness to work flexible hours including a mandatory 4am to 8am IST shift as well as responding to parent communication during early morning or late evening hours as needed.
  

Benefits

• Opportunity to be a part of a dynamic growth focused tech startup.
  
• Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes.
  
• Opportunity to work closely with serial tech entrepreneurs from Silicon Valley.
  
• Funloving environment and caring team mates and inclusive culture of the company.