Store Manager Gardens Mall

• To develop and promote a loyal clientele according to the sales and brand strategy (clienttelling)
  
• Ambassador for the brand within his/her market being responsible for the stores external relations within its competitive environment marketing merchandising local activities etc.
  
• Market studies (competitors customers etc.)
  

• Defining the annual sales targets/budget/forecast
  
• Determine and monitor objectives and sales targets according to budget/forecasts on a daily weekly and monthly basis
  
• Optimizing the store contribution
  
• Ensuring the fair and efficient rostering of staff with the aim of maximising the use of manpower on the floor; in particular during peak sales periods e.g. weekends promotions etc.
  
• Maintaining the optimized staff to customer ratio making sure that customers are looked after appropriately
  
• Optimizing and managing personnel costs and keeping in line with the set budget
  
• Monitoring all expenses and costs within the store in order to achieve positive store contribution and be in line with the set budget objective
  
• Pushing ongoing growth of the store s turnover
  
• Maintenance of store in line with budget requirements
  
• Identifying store investments and making appropriate suggestion to the ROD
  
• Managing store operations: Replenishment regular and yearend inventories visual merchandising etc.
  
• Health safety and security regulations: Ongoing control of store security compliance with procedures.
  
• Proactivity on store attribution
  
• Managing administration tasks and reporting
  
• Guarantee financial results of the store through effective management of margins stock and personnel costs
  

• Making sure that Client Advisor / Senior Client Advisor / Team Leader profiles match accordingly to the sales and brand strategy
  
• Taking ongoing actions around motivation the team according to the sales and brand strategy and acting as their mentor
  
• Recruitment evaluation and career development of Management Team and Client Advisors / Senior Client Advisors in cooperation with the regional ROD and HR
  
• Compliance with Grooming Standards
  
• Training and development of the Client Advisors / Senior Client Advisors in order to achieve best business results
  
• Guarantee an optimum relay of information within the store and an excellent and transparent ascending and descending communication flow
  

• Assist in inventory management. Ensure stock rooms are kept neat and tidy at all times; stock should be kept in appropriate order for ease of access when serving customers
  
• Ensure all stock transfers into and out of the store are properly recorded to minimize stock loss
  
• Stock loss is kept to the minimum.
  

Requirements

• 3 5 years previous store manager experience in a retail service environment. Preferably within the luxury retail industry.
  
• Must be a strong sales & managerial background
  

• School Certificate or equivalent. Degree preferred.
  

• Microsoft Excel
  
• Microsoft Word
  
• Microsoft Outlook
  

• Ability to meet moderate stockroom lifting requirements and store climbing requirements.
  
• Ability to manoeuvre sales floor.
  
• Ability to clean displays to ensure professional presentation
  

• Excellent command of English . Ability to communicate effectively with customers and team members
  

• Ability to work flexible schedule to meet the needs of the business; including nights weekends and public holidays.
  

Benefits

• Basic medical insurance specialist & dental