Operations Executive Hybrid
Operations Executive Hybrid
Posted on :
14-11-2024
Employer Active
1 Vacancy
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Jobs by Experience
3years
Monthly Salary
50000 - 80000
Vacancy
1 Vacancy
Posted on :
14-11-2024
Job Description
Key Responsibilities:
- Scheduling & Coordination: Manage and organize cleaning schedules ensuring all shifts are staffed and coordinated effectively.
- Customer Interaction: Handle customer bookings confirmations and inquiries in a timely and professional manner.
- Sales & Lead Generation: Provide quotes for new cleaning jobs identify sales opportunities and generate new leads to expand the business.
- Customer Care: Deliver exceptional customer service and resolve customer concerns promptly.
- Reporting & Analysis: Ensure accuracy in invoicing and payments.
- Team Support: Ensure schedules are sent out by 12pm AEDT every Saturday and assist in payroll processing including paying cleaners and verifying invoices.
- Collaborative Support: Work closely with the Field Manager to assist with daily operational tasks as needed.
Requirements
Key Attributes:
- Multitasking & ProblemSolving: Ability to handle multiple tasks simultaneously while resolving issues efficiently.
- SelfMotivated & Proactive: Take initiative think critically and act quickly to address challenges.
- Team Player & Independent Worker: Work effectively both within a team and autonomously demonstrating flexibility and reliability.
- Attention to Detail: Strong focus on accuracy and followthrough particularly in scheduling invoicing and financial reporting.
- Excellent Communication: Outstanding verbal and written communication skills with a customerfocused positive approach.
- Caring & Responsive: Show a genuine helpful attitude when addressing customer and team member needs.
Required Experience:
- Proven experience in organizational management or operational coordination.
- Strong background in scheduling and calendar management.
- Familiarity with CRM software like HubSpot (willingness to learn if not already experienced).
- Proficient in Microsoft Office Suite (Excel Word Outlook).
Nice To Have:
- Scheduling Management
- Customer Service
- Sales and Data entry
Additional Job Details:
- Setup and Location: Hybrid (Ortigas Alabang Pampanga Cebu)
- Work Schedule: 9:00 AM to 6:00 PM (AEDT) 6:00 AM to 3:00 PM (PH Time)
- Employment Type: Fulltime
All interviews and other hiring requirements are done virtually or through video calls or emails.
Skills, Qualifications and Experience Requirements Graduate of any bachelor s degree preferably in a Communication, Marketing or Administration field. At least 3+ years of relevant experience and well versed in communicating with C-Level Executives inside the organization. Experience in handling cross-functional projects is preferable. Have experience overseeing business from a high level, acting as a liaison to the Executive with involvement/insight on the activities within each department. Naturally organized with hands-on experience with project management tools. Excellent at creating reports that are straightforward and easy to understand. Excellent interpersonal skills; able to get along with a team and work with diverse groups. Active and clear communicator to make sure project stakeholders are always in the loop. Effective communicator to make sure people know what you mean and avoid loss of time through miscommunications. Advanced skill set in time management and task prioritization. Enthusiastic and proactive approach with strong attention to detail. Ability to complete a high volume of tasks independently with little or no supervision. Additional Job Details: Set-up and Location: WFH/Remote Work Schedule: 9:00 AM to 6:00 PM (AEDT) | 6:00 AM to 3:00 PM (PH Time) Employment Type: Full-time All interviews and other hiring requirements are done virtually or through video calls or emails.
Employment Type
Full Time
Key Skills
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