Purpose: To provide efficient friendly customer service at all times and to maintain a clean professional top quality bar.
Reports to: Chef & Beverage Director Dining Manager and F&B Supervisor
Essential Functions:
- Responsible for setting up bar area.
- Adhere to predefined drink service guidelines and responsible for beverage familiarization.
- Implements beverage service.
- Perform any other duties assigned by management.
- Maintain a neat and professional appearance following the Novotel Grooming standards.
- Maintain an awareness of liquor costs and minimize waste which may raise them.
- Must be familiar with all policies related to liquor liability laws.
- Close the bar.
- Must be familiar with all revenuerelated procedures.
- Must serve all guests in consistent manner using the Novotel F&B Standards.
- Maintain an awareness of all functions events and meetings taking place at any given time.
- Control heavy volume at bars and pool areas.
- Knowledge of hotel property.
- Inform the guest about buffets hotel activities and community.
- Attend to and anticipate guests needs.
- Familiarization with restaurant and bar menus knowledge of daily specials.
- Greeting guests. Anticipate guests needs to create an amazing experience.
- Do Daily outlet requisitions
- Responsible to maintain the cleanliness of the bars
- Responsible to follow FIFO procedures at the bars.
- Place orders into the Silverware POS System.
- Label daily perishables
- Label dairy products
Hotel Specific Essential Functions:
- Ability to work in the lobby bar and pool bar.
- Ability to take food orders and serve food and beverages to guests.
- Ability to handle cash vouchers coupons credit cards.
- Assist with IRD when required
Remote Work :
No
Employment Type :
Fulltime