IT Technician
IT Technician
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Salary Not Disclosed
1 Vacancy
Job Description
Company: Crystora Dynamics
Are you passionate about technology and dedicated to providing toptier technical support At Crystora Dynamics we understand the vital role that IT technicians play in maintaining smooth operations in a fastpaced digital environment. As a fully remote IT Technician youll be joining a forwardthinking team that values innovation worklife balance and professional growth. Enjoy the flexibility of working from anywhere while being part of a company dedicated to empowering your career journey with comprehensive benefits ongoing training and a supportive work culture that prioritizes your development.
Job Summary:
In your role as an IT Technician at Crystora Dynamics youll be the backbone of our technology infrastructure ensuring our systems run seamlessly. Your responsibilities will span from installing hardware and configuring software to managing cybersecurity and troubleshooting technical issues. This role demands a proactive selfmotivated professional with excellent problemsolving abilities and a commitment to delivering outstanding support. As we continue to grow and innovate you will be essential in maintaining our technical integrity providing you with dynamic career growth and learning opportunities along the way.
Key Responsibilities
System Installation and Configuration: Set up and configure computer hardware software networks printers and scanners to ensure that all systems are fully functional and optimized.
System Monitoring and Maintenance: Regularly monitor our IT systems and networks to identify potential issues before they impact operations maintaining a stable and efficient IT environment.
Troubleshooting and Problem Resolution: Diagnose and resolve hardware software and network issues ensuring minimal downtime and smooth system operations for all users.
User Support and Assistance: Provide timely technical support to endusers via phone email and remote sessions. This includes resolving software and hardware queries and assisting with account and password management.
Data Backup and Recovery: Perform regular data backups and manage recovery protocols to protect against data loss ensuring business continuity in case of system failures.
IT Inventory Management: Track and manage IT assets ensuring hardware and software are uptodate and aligned with the latest industry standards and company requirements.
Cybersecurity and Updates: Implement security software monitor for vulnerabilities and regularly update systems to guard against potential cyber threats.
Emerging Technology Awareness: Stay informed on new technologies and industry trends recommending updates and improvements to keep our IT environment on the cutting edge.
Requirements
Technical Expertise: Strong background in computer hardware software and network management with experience in diagnosing and resolving a wide range of IT issues.
Certifications: Relevant certifications (such as A CCNA MCSE) are highly desirable.
ProblemSolving Skills: Excellent analytical skills to troubleshoot issues independently and resolve them quickly.
Communication Skills: Ability to communicate technical concepts clearly to nontechnical users delivering exceptional service and building strong relationships.
Adaptability: Capacity to handle multiple tasks under pressure and adapt to shifting priorities in a fastpaced work environment.
Cybersecurity Knowledge: Awareness of cybersecurity best practices and experience with security software and protocols.
Educational Background: A diploma or degree in Computer Science Information Technology or a related field.
Why Crystora Dynamics
Fully Remote Role: Work from the comfort of your home while being fully connected to a supportive and dynamic team.
Career Growth: We offer structured paths for career advancement certifications and personal development tailored to your goals.
Flexible Hours: Enjoy the flexibility to manage your work hours in a way that best fits your lifestyle and productivity.
Comprehensive Benefits: Competitive salary health insurance paid time off and other benefits to support your wellbeing.
Collaborative Culture: Join a team that values knowledgesharing creativity and collaboration where every contribution is recognized and appreciated.
Crystora Dynamics is a company that believes in creating an inclusive and enriching environment. If you are ready to leverage your skills in a role where youll be both challenged and supported we want to hear from you.
Health Insurance
Paid Time Off
Employment Type
Full Time
