UX Designer 0212-1809
UX Designer 0212-1809
Posted on :
14-11-2024
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Job Description
HM Note: This hybrid role is three (3) days in office
Responsibilities:
Design:
- Development and review of experience design projects endtoend including user research UX design and service design initiatives.
- Develop innovative approaches and alternative solutions to deliver highquality efficient services and products that meet end user and business expectations.
User Research and Analysis:
- Lead the scoping planning and execution of primary and secondary user research encompassing generative and evaluative research.
- Develop a deep understanding and documentation of customer journeys personas and segmentation.
- Collect and analyze user behaviors and needs through qualitative and quantitative research methods.
Service Design:
- Develop and communicate design ideas through prototypes wireframes user flows and other design deliverables.
- Ensure that proposed service or UX designs leverage common and reusable patterns and components meet digital service standards and have proper approvals.
Stakeholder Engagement and Communication:
- Collaborate with business and technology stakeholders to develop a shared understanding of business and user goals.
- Provide authoritative advice to executives senior management and individual contributors on developing and managing service and UX design.
- Lead consultations with vendors consultants and other stakeholders to ensure full understanding of design complexity.
Performance Measurement and Continuous Improvement:
- Lead the adoption and implementation of performance measures and metrics using current industry standard heuristics and protocols.
- Manage processes for gathering user and stakeholder feedback on existing UX and design ideas to iterate on design.
Standards and Best Practices:
- Oversee the adoption and application of experience design tools and methodologies research and design techniques and heuristic and design standards.
- Contribute to and promote adoption of design patterns standards and systems.
Required Skills:
- 35 years experience with UX Design: Deep skills in interaction design user interface design information design and graphic design
- 35 years experience in service design activities and deliverables including workshops research sessions analysis and synthesis of insights and experience design direction.
General Skills:
- Technical Understanding: Knowledge of how design deliverables integrate with technology solutions including multiplatform environments.
- Analytical Skills: Ability to analyze and evaluate key design impacts of proposed projects on Supply Ontario and industry.
- Strategic Thinking: Capacity to assess short and longterm implications of design recommendations and evaluate alternatives.
- Industry Knowledge: Understanding of current and emerging digital design and service delivery models including research techniques and protocols.
- Methodological Proficiency: Knowledge of current methodologies pertaining to systems analysis agile design development and implementation methods.
- Communication Skills: Excellent oral visual and written communication abilities to articulate complex concepts to various stakeholders.
- Leadership and Collaboration: Ability to work on multidisciplinary teams provide motivation and foster teamwork.
- Stakeholder Management: Strong skills in negotiating and influencing internal and external stakeholders.
- Tool Proficiency: Expertise in UX design tools (e.g. Figma Adobe XD InVision).
and nbsp;
Desirable Skills:
- Agile Methodology: Strong understanding of agile development methodologies and how UX fits into agile workflows.
- Accessibility Expertise: Indepth knowledge of accessibility standards and best practices in digital design.
- Data Analysis: Proficiency in analyzing and interpreting user data to inform design decisions.
- Emerging Technologies: Familiarity with emerging technologies and their potential impact on UX design (e.g. AI VR/AR).
- Project Management: Experience in managing complex UX projects from conception to completion.
- IndustrySpecific Knowledge: Understanding of public sector procurement processes and challenges.
- Design Systems: Experience in creating and maintaining design systems for largescale applications.
- CrossPlatform Design: Expertise in designing for multiple platforms (web mobile desktop) while maintaining consistency.
- User Psychology: Knowledge of cognitive psychology principles as they apply to UX design.
- Localization: Experience in designing for multilingual and multicultural user bases.
Deliverables
User Research Reports
- Comprehensive research findings from user interviews surveys and usability tests
- User behavior analysis reports with key insights and recommendations
- Competitive analysis documents highlighting industry best practices
- User personas and journey maps documenting different user segments and their interactions
Stakeholder Research
- Stakeholder interview summaries
- Business requirements documentation
- Current state assessment reports
- Gap analysis documents
Design Planning and Strategy:
- UX Strategy Documents
- User experience vision and roadmap
- Design principles and guidelines
- Accessibility compliance strategy
- Mobilefirst design strategy
Project Planning
- UX project timelines and milestones
- Resource allocation plans
- Design sprint planning documents
- Risk assessment and mitigation strategies
Design Deliverables:
a. Information Architecture
- Site maps and navigation structures
- Content hierarchies
- User flows and task flows
- System maps and architecture diagrams
b. Interface Design
- Lowfidelity wireframes
- Highfidelity mockups
- Interactive prototypes
- Design specifications and pattern libraries
- Responsive design layouts
c. Design Systems
- Component libraries
- Style guides
- Design tokens
- Documentation for development team
Testing and Validation:
a. Usability Testing
- Test plans and scripts
- Testing session recordings and notes
- Usability testing reports
- Heuristic evaluation documents
b. Performance Metrics
- User satisfaction surveys
- Analytics reports and insights
- A/B testing results
- Key performance indicator (KPI) tracking reports
Implementation Support:
a. Development Handoff
- Detailed design specifications
- Asset libraries
- Implementation guidelines
- Technical requirements documentation
b. Quality Assurance
- Design QA checklists
- Bug reports and tracking
- Design implementation review reports
Documentation and Knowledge Transfer:
a. Process Documentation
- UX methodologies and best practices
- Design decision documentation
- Project retrospectives
- Lessons learned reports
b. Training Materials
- Design system usage guidelines
- User guides and tutorials
- Training presentations and workshops
- Knowledge transfer documentation
Stakeholder Communication:
a. Presentation Materials
- Design presentations for various stakeholder groups
- Progress reports and status updates
- Executive summaries
- ROI analysis and impact reports
b. Collaboration Documents
- Meeting notes and action items
- Design review feedback
- Stakeholder signoff documents
- Change request documentation
Must Haves:
- 35 years experience with expertise in UX Design: Deep skills in interaction design user interface design information design and graphic design.
- 35 years experience in service design activities and deliverables including workshops research sessions analysis and synthesis of insights and experience design direction.
Employment Type
Full Time
Key Skills
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