Customer Support Agent Online Education Services

BruntWork

Posted on : 13-11-2024

Employer Active

1 Vacancy

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Jobs by Experience

1Year

Job Location

Manila - Philippines

Hourly Salary

USD USD 4 - 650

Vacancy

1 Vacancy

Posted on : 13-11-2024

Job Description

This is a remote position.

Schedule: MondayFriday 7:30am to 4:30pm California Time

Client Overview We are an established CPR training business operating for 15 years that is expanding nationwide. As we grow well need exceptional customer support representatives to help our students! This is a perfect opportunity to join our growing team.

Job Description

We need friendly and patient customer support representatives to help troubleshoot issues and answer questions for people taking our online CPR classes. Empathy and communication skills are key! As we grow youll transition into a fulltime 24/7 support role. We also need someone who is detailoriented to help us scale our business by efficiently posting classes and managing instructor profiles in our online system

Responsibilities

Fielding customer inquiries via phone and email

Troubleshooting access issues related to online classes

Answering student questions about CPR certification

Managing customer issues with care and professionalism

Creating instructor email accounts and profiles

Posting class schedules and availability

Managing information in our online class posting system

Quality checking work to ensure accuracy

Requirements

Strong attention to detail Proficient with MS Office and data entry Good time management and ability to meet posting deadlines Desire to grow with a small business

1 years experience in customer service or support role Exceptional communication skills written and verbal Empathetic and patient Basic computer skills Desire to grow with a small business

- Strong attention to detail - Proficient with MS Office and data entry - Good time management and ability to meet posting deadlines - Desire to grow with a small business - 1+ years experience in customer service or support role - Exceptional communication skills, written and verbal - Empathetic and patient - Basic computer skills - Desire to grow with a small business

Education

N/A

Employment Type

Full Time

Company Industry

Key Skills

Apply Now

About Company

BruntWork

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Customer Support Agent Online Education Services

BruntWork

Job Description

Requirements

Employment Type

Company Industry

Key Skills

About Company

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