technicians job description includes a variety of tasks such as:
Troubleshooting: Inspecting analyzing and troubleshooting equipment to identify issues and malfunctions
Repairing: Fixing or replacing faulty equipment
Installing: Installing new hardware and complex products
Maintaining: Performing routine maintenance tasks such as oil changes and filter replacements
Writing documentation: Writing safety procedures maintenance plans and service reports
Providing customer service: Educating customers on how to use and maintain their products and handling customer relations
Negotiating: Negotiating service agreements and contracts with suppliers and clients
Referencing specialists: Referring tasks to specialists when necessary
Monitoring advancements: Keeping up with technological advancements in the industry
Technicians work in a variety of industries including automotive maintenance HVAC and pharmacy. They need to be proficient in the relevant skills and techniques for their field and have a broad range of technical knowledge. They also need to have good communication skills attention to detail and physical stamina.
To become a technician you typically need to complete a certification course or an associate degree in your field and pass a certification exam. Employers may also value experience and some may require a diploma of technical engineering.
meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.
Education
Graduation