OnBase System Administrator
OnBase System Administrator
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Job Description
Job description
This is an electronic content management system Administrator/Developer position. This position plans designs develops tests implements and modifies Electronic Document Management (EDM) solutions.
This position is responsible for advanced OnBase administration and operational support including platform and system incident/problem resolution service and change request processing according to Client (DOT) established service level agreements (SLA) and regular administration tasks and health checks to keep DOT s OnBase systems running at optimal performance for our customers.
Under general supervision of the Document Management Unit supervisor this position will provide advanced OnBase Administrator/Developer technical leadership for complex EDM projects which have a significant impact within DOT and/or for DOT s external partners and customers.
This position performs systems analysis and provides advanced OnBase Administrator/Development services in the planning development and implementation of complex EDM projects.
This position provides OnBase administration and consulting and performs duties consistent with DOT s strategic goals and objectives.
This position proposes creates and implements policies standards procedures and guidelines for utilizing DOT s OnBase platforms and systems.
Clients include a wide variety of DOT professional and supervisory staff as well as end users throughout DOT and/or other partner agencies private sector entities and the public. This includes interaction with personnel in the Bureau of Information Technology Services (BITS) and throughout DOT divisions vendors Division of Enterprise Technology (DET) personnel etc.
Work is multitasking in nature selfinitiated and conducted independently.
Top Skills & Years of Experience
Considerable knowledge of and experience in requirements gathering and solution analysis
Experience planning designing testing implementing and modifying Electronic Content Management (EDM) solutions
OnBase Certified System Administrator certification or OnBase Certified Installer designation is required
OnBase Certified Workflow Administrator certification or OnBase Certified Workflow Engineer certification
OnBase Work View Certification and OnBase Certified Application Programming Interface (API) Certification
Extensive knowledge of and onthejob experience developing document types keywords queries reports forms import processes and Workflow solutions
Demonstrated ability to write custom queries in Oracle and SQL Server
Experience performing OnBase system upgrades
Advanced knowledge of and experience with resolving OnBase technical issues via utilization of debugging research and investigation techniques
Significant ability to understand and apply standard EDM concepts practices and procedures
Ability and judgement to perform job functions independently
Knowledge of incident management and escalation procedures
Excellent written and verbal communication skills working with customers peers and agency leadership.
Experience creating technical documentation
Ability to work in a versatile environment with a team oriented focus
Considerable skill and ability in the coordination of team members and business area experts
Knowledge of emerging technologies with a focus on electronic document management and related technology industry trends
Experience researching proposing applying and implementing IT related policies procedures standards and guidelines
Demonstrated skill in problem resolution and technical support technologies
Ability to effectively provide information and training to customers team members and other stakeholders.
Employment Type
Full Time
