Assistant Front Office Manager
Assistant Front Office Manager
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Job Description
Assistant Front Office Manager
Providing engaging sincere personalized service is one of the ways our Front Office colleagues are turning moments into memories for our guests. Showcase your interpersonal strengths as an Assistant Front Office Manager where you will lead train and recognize your team in support of exceptional guest service.
Salary Range: Competitive Salary $62000 $67000 per annum based on previous experience and education
Job Duties Include:
- Consistently offer professional friendly and engaging service
- Assist the Front Office Manager in all aspects of the department and ensure service standards are followed
- Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests
- Ensure proper staffing and scheduling of all Front Office colleague in accordance to productivity and guidelines
- Other duties as assigned
Qualifications :
- Highly organized resultsoriented with the ability to be flexible and work well under pressure
- Service focused personality is essential
- Previous experience in a similar leadership role is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities and the ability to lead by example
- Degree or Diploma in Hospitality Management is an asset
Job Perks & Benefits:
- Subsidized staff accommodation provided
- Complimentary meal in our staff cafeteria per shift
- Access to our Employee Travel Program with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
- Hotel leisure benefits including Golf/Ski passes
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
