drjobs Desktop Support Technician L2 DE

Desktop Support Technician L2 DE

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1 Vacancy
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Jobs by Experience drjobs

1-3years

Job Location drjobs

Dusseldorf - Germany

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Join our team as a Desktop Support Engineer in D sseldorf supporting an industryleading technology and defense client. In this role you will be responsible for managing Windows 11 upgrades and providing technical assistance onsite at the client s headquarters. This position offers stability with a minimum oneyear project commitment with annual renewals expected.


Responsibilities

  • Perform Windows 11 upgrades and resolve associated technical issues
  • Provide comprehensive support for Lenovo laptops desktops and other client hardware
  • Manage Active Directory handle user accounts and perform device imaging
  • Utilize SCCM (System Center Configuration Manager) for system updates and application deployment
  • Troubleshoot and resolve software hardware and network issues
  • Maintain high service standards through clear and prompt communication
  • Log and document support activities and resolutions

Requirements

Qualifications

  • Experience required: Previous experience as a Desktop Support Engineer or similar technical role
  • Technical expertise: Familiarity with Lenovo devices Active Directory SCCM and imaging procedures
  • Certificates preferred: CompTIA A CompTIA Network or equivalent certifications but handson experience is prioritized
  • Essential requirements: Valid German passport and strong troubleshooting skills
  • Languages: Proficiency in both German and English



Benefits

Why Join Us

  • Competitive salary and benefits package
  • Handson role with ample opportunity for skillbuilding and career growth
  • Dynamic work environment supporting a prestigious client

If you re ready to bring your practical experience in desktop support to an impactful longterm project we d love to hear from you!




Install, configure, maintain desktop hardware and software, troubleshoot and resolve technical issues, ticketing system. Windows.

Education

Bachelor s degree in Information Technology, Computer Science, or a related field (or equivalent experience).

Employment Type

Full Time

Company Industry

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