Formconcept a prominent architecture and construction firm is looking for an Online Support / Customer Care Assistant in Zurich. This flexible role offers a chance to assist clients from the comfort of your home.
Tasks
- Respond to online customer queries.
- Assist clients with basic troubleshooting.
- Record and track customer requests.
- Provide guidance on services.
- Follow up on client feedback.
- Coordinate with internal teams.
- Maintain client communication logs.
Requirements
- Basic English language skills.
- High school diploma or equivalent.
- Residency in Switzerland (no foreign applicants).
- Reliable home office setup.
- Strong time management abilities.
- Attentive to detail.
- Excellent communication skills.
Benefits
- Flexible work schedule Monday to Friday.
- Option for parttime or fulltime.
- Work remotely within Switzerland.
- Dynamic and inclusive team environment.
- Professional growth opportunities.
- Training and development support.
- Balance work with lifestyle flexibility.
If youre customerfocused organized and based in Switzerland apply to join Formconcepts team and provide toplevel support in our architectural projects!