Please complete form both Part 1 and 2 and below are some tips:
- Job Summary: Open with a strong attentiongrabbing summary. Indicate how the person will function within organization helping candidates see the bigger picture and understand how the role impacts the business.
- Job Responsibilities: Make sure list of responsibilities is detailed but concise. Highlight the key daytoday activities of the position.
- Knowledge and qualifications should include both list of hard and soft skills. Keep it concise.
Part 1: For posting job in all public channels
1.1 Job Summary (Approximately 1 paragraph or around 34 lines)
- Identify purpose scope of this role and how it important to organization
- This role is responsible for all aspects of branch operations at the highest level of service and quality. Key in and operate all transactions for the Branch. The role requires extensive knowledge on processing payments accepting deposits handling withdrawals and preparing reports.
1.2 Job Responsibilities (Approximately 5 bullets)
Identify key duties of this role
- Assist customers with processing transactions such as deposits withdrawals money exchanges or payments; resolve complaints or account discrepancies; and answer questions.
- Perform Monetary and nonmonetary counter transactions.
- Process payroll services applications and instructions as a maker.
- Start and end of day monetary/currency initial startup and return of cash to the cashier.
- ATM card issuance as a maker role.
- Assist the cashier in loading cash into the ATM cassette and machine.
- Open accounts for customers; both individual and company.
- Provide efficient customer service and inform customers about bank products and services.
- Debit/Credit Standing Instruction Savings/Current Treasury BackOffice Funds Transfer and Credit Operations Transactions.
- Ensure monetary transactions i.e. cash received over the counter (all currencies) are properly verified for authenticity to ensure genuine and nonsoil notes as prescribed under NBC policy and guidelines.
- Startofday cash balances in RB Front received are reconciled with the cash received from the cashier and endofday cash balances are reconciled with the RB Front system Report.
- Register OR and TR transactions.
- To ensure compliance with all internal controls and established policies and procedures including AML guidelines.
- Keeping a clean organized work area and a professional appearance.
- Perform other tasks as assigned by Branch Manager.
1.3 Knowledge Skills and Competency (Approximately 5 bullets)
- Identify type of person for this role including knowledge skills competency or minimum requirements.
- Bachelors degree of Finance and Banking Accounting Business Administration or similar fields.
- Fresh or 1year experience in role of Teller Customers Services and Cashier in bank/MFIs is advantage.
- Understand about vision mission core values regulations and other principles of the bank.
- Be a good team player with a sense of responsibility and adaptability.
- Good computer literate (MS Word Excel Power Point email and Internet).
- Ability to identity counterfeit notes in advantage.
- Good at speaking and writing in English.
- Ability prioritizes multitasks and work well under pressure.
- Skills in managing communicating reporting solving problem and interpersonal skill.
- High committed confident and talent to work.
- Honest and integrity.