Vibe Manager
Vibe Manager
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Job Description
We are currently seeking a Entertainment & VIBE Director to join our amazing opening team for SLS Playa Mujeres Cancun AllInclusive Collection. This role will lead all of the service activities in the Entertainment department of the resort always aiming for the highest possible guest satisfaction. Under the guidance of the General Manager and within the limits of the established SLS and AllInclusive Operational Standards the responsibilities of this role are to provide efficient personalized courteous and punctual service and technical skill.
What youll do...
- Develop plan organize implement and evaluate a variety of community services and entertainment programs including special events and contract services.
- Establish schedules and methods for providing entertainment services; identify resource needs.
- Participate in the development of goals and objectives as well as policies and procedures; make recommendations for changes and improvements to existing standards policies and procedures; participate in the implementation of approved policies and procedures; monitor work activities to ensure compliance with established policies and procedures.
- Prepare community event and entertainment publicity; coordinate referral systems and the publication of seasonal brochures; coordinate the dissemination of entertainment and community service publicity.
- Identify community needs and recommend appropriate programs related to area of assignment.
- Prepare periodic reports; maintain files and records.
- Conduct and supervise special events; develop contracts and hire contracted instructors.
- Maintain and design the online entertainment registration program.
- Serve as liaison on various community related committees and subcommittees as assigned.
- Prepare purchase requisitions; order supplies and materials.
- Participate in the selection of parttime entertainment team; provide or coordinate training; work with team members to correct deficiencies; implement discipline procedures.
- Participate in the preparation and administration of the entertainment program budget; submit budget recommendations; monitor expenditures.
- Respond to complaints and requests for information.
Qualifications :
About you...
- Experience in a similar leadership role for 3 years. Preferably in a luxury and/or lifestyle hospitality setting.
- You are proactive and use good judgement when dealing with challenging situations.
- You with professionalism and integrity; you are humble and leave your ego at the door.
- You are transparent in your motives methods and expected results
- You own your mistakes and share your knowledge to prevent a repetition of the same error within your department or division
- You conduct business honestly & fairly
- You are a steady leader training and developing your team keeping their work environment safe at all times and motivating them along the way.
- You work well autonomously as well as on a team.
- You have a commitment to quality and can deliver exceptional financial results.
- You can communicate clearly both verbally and in writing in both English and Spanish.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
