Under the guidance and supervision of the Reservation Manager and within the limits of the established Mvenpick BDMS Wellness Resort Bangkok policies and OSM (Operational Standards Manual) Receive and handle all reservations work to and with management and strive to learn more each day. Show initiative to improve existing methods and refine established procedures. He/she participates in promotional and various marketing functions throughout the course of the year. Works diligently to develop and maintain corporate clientele in performing these duties he/she shall at all times maintain good relations with his supervisor the Department Heads and supervisors as well as with the local authorities and other key persons.
To record and process all reservation inquiries made by phone or email efficiently and accurately and converted to sales where possible to meet hotel targets. He/she promote the desired work culture around Integrity Respect Team work and Service of Mvenpick BDMS Wellness Resort Bangkok and its brand ethos.
Qualifications :
Experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problemsolving abilities
Fluency in both Thai and English additional languages are a plus
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