Position: General Manager Airport Lounge
Location: LAX Airport
Experience Level: Midsenior
Employment Type: Fulltime
Visa Sponsorship: Not available
Relocation Assistance: Limited
About the Role:
The General Manager will lead all operational functions of an upscale airport lounge ensuring premium guest service and a highend culinary experience. This role involves managing daily lounge operations from staffing and payroll to inventory and client relationships while ensuring compliance with food safety and quality standards.
Key Responsibilities:
- Operational Management: Oversee all aspects of lounge operations including guest interactions food service HR payroll and inventory.
- Financial Oversight: Drive financial performance meeting budgetary goals and controlling costs.
- Team Leadership: Inspire coach and develop frontline staff to deliver outstanding guest experiences.
- Client Relations: Build strong relationships with clients and customers representing the companys standards of service.
- Safety and Compliance: Ensure full adherence to food and physical safety programs.
- Food Service Excellence: Oversee la carte dining operations ensuring quality and premium service.
Required Skills and Experience:
- Education: Bachelors degree or equivalent experience; certifications in hospitality/management are a plus.
- Experience: Minimum of 5 years in management within upscale hospitality settings including food and beverage services at highend hotels private clubs or airport lounges.
- Technical Skills: Proficiency with automated food inventory ordering and production systems; experience with menu graphics programs is beneficial.
- Leadership: Proven ability to manage and motivate teams communicate effectively and handle multiple priorities in a fastpaced environment.
- Clearance: Must pass TSA background check and obtain LAX Airport Badge.
Additional Information:
Sodexo offers a competitive compensation package including paid time off medical dental vision 401K tuition reimbursement paid airport parking and wellness programs. Salary is commensurate with experience and qualifications.