drjobs Join Our Remote Team for Exceptional Cruise Line Customer Service

Join Our Remote Team for Exceptional Cruise Line Customer Service

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Job Location drjobs

Porto - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Ready to Make Waves Join Our Remote Team for Exceptional Cruise Line Customer Service!

Cross Border Talents is on the hunt for an outstanding BPO partner to help bring seamless Germanspeaking customer service to cruise line passengers everywhere. If your BPO team is as passionate about customer service as they are about exploring new horizons this partnership is calling your name!

Position: GermanSpeaking Customer Service Agent

  • Start Date: 18 Nov 2024 & 9 Dec 2024
  • Location: Porto Portugal (100% Remote!)

Work Schedule:

  • Rotative Shifts:
    • Monday to Friday: 08:00 18:00
    • Saturday & Sunday: 08:00 17:00
    • Occasional extended shifts until 19:00
  • Days Off: 2 rotative days per week

Compensation & Perks

  • Salary: 1100 EUR per month (14 payments annually)
  • Performance Bonus: Up to 120 EUR in monthly sales incentives
  • Work Mode: Fully Remote work from anywhere in Portugal!

Required Documentation

  • EU ID
  • Residence Card
  • Manifestao de Interesse
  • Visas (under consultation)

Whos Our Ideal First Mate

  • Experience:
    • Previous experience in Contact Centers or Customer Service is a plus.
    • Background in Sales Tourism or Travel Agencies will set you apart.
  • Skills:
    • Strong digital skills and a keen eye for details.
    • Problemsolving mindset with clear and effective communication skills (written and spoken).
    • Master multitasker ready to keep up with our dynamic customerfirst environment!

Why Partner with Cross Border Talents

Get ready to deliver memorable topnotch experiences that keep passengers coming back for more! With us youll make waves in the world of customer service and bring a touch of excellence to the cruise line industry.

Anchor with us and reach out today! Lets create waves of success together!


Employment Type

Full Time

Company Industry

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