Content Moderator - On-Site Santos Portugal
Content Moderator - On-Site Santos Portugal
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Job Description
Job Title: Content Moderator (Streaming Platform) OnSite Santos Portugal
Cross Border Talents is looking for a detailoriented Content Moderator to join a leading Streaming Service Platform project in Santos Portugal. This onsite position offers the opportunity to work in a fastpaced environment managing critical content moderation tasks that help protect the platforms integrity and user experience.
Position Overview
- Start Date: 9 December 2024
- Location: Santos Portugal (Onsite)
- Schedule: Monday to Friday 9:00 am 6:00 pm
Key Responsibilities
- Moderate written content focusing on potential fraud copyright infringement and other sensitive issues.
- Review and process incoming legal requests such as those related to privacy claims defamation and falsification.
- Maintain a strong understanding of platform policies and guidelines ensuring all tasks align with established standards.
- Complete content reviews within set turnaround times upholding quality and accuracy metrics.
Mandatory Skills
- No prior experience in content moderation required; experience up to 12 months is welcome.
- Familiarity with KPI metrics including FCR SLA and CSAT is a plus.
Compensation & Benefits
- Annual Base Salary: 14000 EUR
- Monthly Language Premium: 235 EUR
- Daily Meal Allowance: 7.63 EUR (net provided via meal card)
- Annual Transportation Bonus: 720 EUR
- Yearly Target Bonus: 5% of the gross annual base salary
- Total Monthly Package: Approx. 1400 EUR benefits
Additional Benefits
- Comprehensive Health and Life Insurance (Family Plan covering spouse and children)
- Contract Type: 2month training period 1year fixedterm contract with a 30day probation period
Relocation Support (for candidates relocating from outside Continental Portugal)
- Assistance with obtaining NIF and NISS
- Help in finding suitable housing in Lisbon
- Relocation Bonus: 2000 EUR gross (paid with first payroll cycle)
- Additional Bonus: 1000 EUR gross if relocating from outside the Lisbon metropolitan area
Ideal Candidate Profile
- Strong analytical skills with a keen attention to detail
- Excellent understanding of content moderation standards and guidelines
- Ability to perform in a backoffice environment handling sensitive and legally oriented requests
Recruitment Process
- Initial Screening
- Operations Interview and Written Language Assessment
- HR Interview
Join Cross Border Talents to take part in this impactful role supporting a highprofile streaming service by ensuring a safe and secure user experience. If youre ready for a meaningful role in content moderation apply today!
Employment Type
Full Time
