Combo IR Field Technician - BSPD
Combo IR Field Technician - BSPD
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Job Description
Job Description for the Combo I&R Technician
The Combo I&R Technician (Copper/Fiber) position is in the Mount Joy PA market and is fulltime. The primary function is to install DSL internet services providing world class quality and product education for residential and commercial customers. We are the prime in this market.
Why Work for Conexa a subsidiary of CS Contract Solutions
We offer highly competitive pay health vision and dental insurance PTO and 401k. Conexa is growing rapidly and believes in promoting from within. We have many growth opportunities available.
We offer greenhorn and remedial paid training for all skill levels. We keep our axes sharp.
Our culture is one that recognizes people are a companys number one asset. It is our goal to make sure you are supported in the field. We believe a supported technician is a productive technician and a productive technician is a happy technician.
We have incentivized competitions that promote safety and quality where you receive a bonus for doing what is already required.
What we are looking for...
Someone who takes pride in doing their best every day to deliver a quality product. Individuals who anticipate customers needs to offer them solutions for today and tomorrow. A person who listens to understand and not to respond. At Conexa we have a set of core values that we operate under. To work here you will need to align with them.
- Honesty and Integrity
- Attitude over Skills
- Courage
- The 3 Es. Effort Energy and Execution
- Keep a sharp axe
Role and Responsibilities for the Combo I&R Technician
- Installation maintenance and repairing of Fiber and/or Copper systems for residential and commercial customers.
- Ensuring adequate performance of internet phone and if applicable television services
- Complete preinstall work order and postinstall service verification and customer education to ensure customer satisfaction.
- Place aerial or buried Fiber and/or Copper drop wire and install interior/exterior wiring.
- Observe all safety rules and OSHA regulations.
- Able to work at heights by using/setting up various types of ladders.
- Able to work in tight spaces.
- Teamwork Assist other technicians in the performance of their duties when requested.
- Must convey a positive and professional appearance and demeanor when communicating the companys products and services to our customers.
- Have an ability to adapt to new processes and new information frequently.
- Use internal systems for work order notation and time keeping.
- Maintain minimum acceptable metrics with Repeats Productivity NPS and Completions.
Qualifications and Education Requirements for the Combo I&R Technician
- MUST HAVE ONX580 or HST3000 and all REQUIRED tools.
- Fiber optic internet and home phone service experience with knowledge of Copper plant and premise wiring.
- Must have own truck van or SUV with a ladder rack.
- Able to lift up to 80lbs unassisted.
- Android smartphone and Laptop (no Chromebook) are required.
- Microsoft Excel
- Must have personal protective equipment (PPE). Including but not limited to: lace up steel toe boots with a defined heel hard hat reflective safety vest a fall resistor and safety cones.
- Effective communication skills and ability to multitask.
Compensation
The pay is production based. Rates will be provided upon resume submission.
**We offer health vision and dental insurance PTO and 401k.
Employment Type
Full Time
