Roles and responsibilities
- To prepare accurate 3 months/12 forecast for hotel rooms revenue by Market Segment/Day and weekly action plan.
- To assist and effectively communicate the hotel pricing strategy by market segment with reference to market intelligence, buying patterns and pre-determined seasonality.
- To ensure compliance with brand, regional and owning company Processes and Procedures pertaining to Revenue Management.
- To continuously manipulate availability & rates while ensuring parity across all distribution channels. This allows maximum flexibility to capture all market buying patterns while optimizing REVPAR.
- To provide the sales team with performance analysis of top producing accounts, thus providing required analysis to support pricing and re-contracting.
- Monitor competitor availability and pricing daily, using all available tools such as Industry Reports, Internet, Ring Around, Dummy Bookings etc., and subsequently analyze & report actual performance versus competitive set.
- Ensure optimal use, and measure performance on all distribution channels, to ensure that fair market share is achieved if not surpassed, e.g., hotelier, GDS, Minor Hotels.com, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.
- Maintaining high standards of data quality through system maintenance.
- Monitor Revenue database of historical data and supervise its continuous daily capture, and subsequently produce a calendar of events required for revenue and pricing decisions.
- Carry out analysis of Booking Patterns & Market Trends and ensure that these are recorded to facilitate future decisions.
- Oversee day to day operations and performance management of onsite Reservations team.
- Prepare accurate and comprehensible reports on a regular basis (daily, weekly, monthly, quarterly, yearly) as required by management at property and corporate level.
- Understand the dynamics of the Global, National, Regional & Local Political and Economic Market, local Competitors, and all demand generators for the destination.
- Complete any additional responsibilities as assigned by the Management.
Desired candidate profile
Diploma / Bachelor degree education in the related field
Additional certification(s) from a reputable Hospitality Management school will be an advantage
Minimum of 2 years of experience in similar capacity
Attention to detail required
Excellent reading, writing, and oral proficiency in the English language
Ability to speak other languages and a basic understanding of local languages will be an advantage
Good working knowledge of MS Excel, Word, & PowerPoint
Carry out analysis of Booking Patterns & Market Trends and ensure that these are recorded to facilitate future decisions.
Oversee day to day operations and performance management of onsite Reservations team.
Prepare accurate and comprehensible reports on a regular basis (daily, weekly, monthly, quarterly, yearly) as required by management at property and corporate level.
Understand the dynamics of the Global, National, Regional & Local Political and Economic Market, local Competitors, and all demand generators for the destination.
Complete any additional responsibilities as assigned by the Management.