Agent Receptionist - Restaurant Reservations Part-Time
Agent Receptionist - Restaurant Reservations Part-Time
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
You are the beginning of an exceptional guest experience. As a Restaurant Reservations Coordinator at the Fairmont Scottsdale Princess you will make our guests feel welcome and reflect the exceptional dining experience to come when they arrive!
- Answering multiline phone system and provide guests information on resort and activities
- Consistently offer exceptional friendly and engaging service
- Ensure the best selection for the guest and ensure revenue is maximized through suggestive selling techniques
- Recommend property dining outlets and assist guests with information and special requests
- Book restaurant reservation requests
- Facilitate taking guest room delivery orders
- Accurately input data into proper systems
- Acquire extensive knowledge of the premises
- Communicate in a clear and effective manner
Qualifications :
- Ability to speak with a smile
- Guest focused personality is essential; experience is an asset
- Aptitude in resolving issues with a customerfocused orientation
- Proficiency in English; multilingual is a plus
- Excellent communication skills
- Polite and confident with a great deal of patience
- Ability in multitasking and timemanagement
- Aptitude in resolving issues with a customerfocused orientation
- Experience working with point of sale systems booking platforms and Microsoft Office
- Familiarity with Microsoft Word Outlook and Excel preferred
- Attention to detail is a must as well as being very organized
- Take initiative to complete tasks that need to be done
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
