Owner Services Coordinator
Owner Services Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
You are a multitasker and are able to work independently performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all Owners guests and colleagues anticipate and resolve issues and assist your team with various projects. You are levelheaded and are able to focus no matter how busy the office may become.
What is in it for you:
- Wonderful worklife balance with unparalleled access to the outdoors steps away from the lodge.
- Option for Health Dental Vision Disability Life Insurance and 401k.
- Incredible team culture with many engagement opportunities. A place to feel appreciated.
- Yeararound employment (no offseasons).
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.
What you will be doing:
- Coordinate Owner and Resident reservations and benefits according to project documents.
- Serve as a principal source of information for the team the Owners and the guests while serving as a liaison with all lodge departments.
- Maintain prearrival itinerary processing.
- Develop and maintain strong Owner relationships to ensure brand and property loyalty.
- Utilize Owner and Resident profiles to deliver individualized and anticipatory service.
Qualifications :
- Previous guest service experience.
- Excellent interpersonal and communication skills.
- Ability to prioritize work in an environment with multiple interests.
- Ability to handle complex and confidential information with discretion.
- Competency using a variety of computer software. Microsoft Office required Property Management Systems an asset.
- Ability to be successful with and without direct supervision.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
