Training Manager - ML
Training Manager - ML
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400000 - 600000
1 Vacancy
Job Description
Product : Micro Lending
Business Vertical : Micro Lending
Location : Mahape Mumbai
Job role :
- Developing mobile based or web based content for training the FOS.
- Updating and moderating contents as per the requirement of the business front
Evaluate the Process & Product knowledge test through online module. Take initiative like eLearning.
Planning scheduling and executing Process Specific Training Product & skill based Training for existing and New Hire (Loan Officer and branch staff).
- Provide tool to improve efficiency of individuals
Scrutiny of new recruit profile and conduct evaluation tests for them before selection
Collect & Publish industry fraud cases and make branch staff aware about possible lapses which lead
to serious loss
Circulate knowledge series and conduct surprise online/SMS/telephonic test
Prepare sales tool for Sales team and provide necessary training
Suggest process and product improvement ideas
Ensure closure of audit remarks
Highlight star performers
Provide system training to new and existing staff
Requirements
Key Responsibilities :
Monitoring staff behavior and awareness on products and policies
Process understanding KYC Knowledge understanding of the documentation required
Product and Competitor Knowledge
Monitoring staff behavior and awareness on products and policies Process understanding, KYC Knowledge, understanding of the documentation required Product and Competitor Knowledge
Employment Type
Full Time
Company Industry
Financial Services / Insurance Agencies and Brokerages / Investment Banking
