Zoho Executive or Intern
Zoho Executive or Intern
Posted on :
08-11-2024
Employer Active
1 Vacancy
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Job Description
Job Summary: The Zoho Executive will be responsible for managing and optimizing the companys use of Zoho products including CRM Projects Desk and other Zoho applications. This role involves configuring Zoho applications providing support to users ensuring data integrity and implementing automation to streamline business processes. The ideal candidate will have a strong understanding of Zohos suite of applications and experience in managing CRM systems.
Key Responsibilities:
Zoho CRM Management:
- Administer and maintain the Zoho CRM system including user management data management and customization.
- Configure modules fields workflows and reports to meet business requirements.
- Monitor CRM performance and troubleshoot issues as they arise.
- Administer and maintain the Zoho CRM system including user management data management and customization.
Process Automation:
- Design and implement automated workflows within Zoho applications to improve efficiency.
- Work closely with different departments to identify opportunities for automation and process improvement.
- Design and implement automated workflows within Zoho applications to improve efficiency.
User Support and Training:
- Provide support to endusers resolving technical issues related to Zoho applications.
- Conduct training sessions and create user documentation to help team members effectively use Zoho products.
- Provide support to endusers resolving technical issues related to Zoho applications.
Data Integrity and Reporting:
- Ensure the accuracy and integrity of data within Zoho applications.
- Generate and analyze reports to provide insights into business performance.
- Collaborate with management to develop KPIs and track key metrics.
- Ensure the accuracy and integrity of data within Zoho applications.
Integration and Customization:
- Integrate Zoho applications with other thirdparty tools and systems.
- Customize Zoho applications using Deluge scripting API integration and thirdparty tools as required.
- Integrate Zoho applications with other thirdparty tools and systems.
Continuous Improvement:
- Stay updated with the latest Zoho product features updates and best practices.
- Proactively recommend and implement enhancements to the Zoho environment to support business growth.
- Stay updated with the latest Zoho product features updates and best practices.
Qualifications:
- Bachelor s degree in Information Technology Computer Science Business Administration or a related field.
- 2 years of experience working with Zoho products particularly Zoho CRM.
- Strong knowledge of Zoho Creator Zoho Books Zoho Projects and other Zoho apps is a plus.
- Experience with Deluge scripting and API integration.
- Excellent problemsolving skills and the ability to troubleshoot technical issues.
- Strong communication skills with the ability to train and support endusers.
- Ability to work independently and manage multiple projects simultaneously.
Preferred Skills:
- Experience with other CRM systems or business process management tools.
- Certification in Zoho CRM or other Zoho applications.
- Knowledge of sales and marketing processes.
1-2 year of professional experience in WordPress website development Strong knowledge of HTML, CSS, JavaScript, and PHP Proficiency in customizing and modifying WordPress themes and plugins Familiarity with responsive design and cross-browser compatibility Understanding of SEO principles and best practices Ability to work with design tools such as Photoshop or Sketch Excellent problem-solving and debugging skills Attention to detail and ability to meet project deadlines Strong communication and collaboration skills Ability to work independently and as part of a team
Education
B.Tech, BCA,MCA ,
Employment Type
Full Time
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