Siebel Consultant 7943-1316
Siebel Consultant 7943-1316
Posted on :
08-11-2024
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Job Description
HM Note: This hybrid role is three (3) days in office
Responsibilities/Assignment Deliverables:
- Collaborate with new vendor solution project teams solution architects ITS LTC IAST staff and third parties engaged to facilitate agreement on and acceptance of the solution for any technical issues or enhancements.
- Provide technical support coordination for QA and UAT testing including engagement of existing support teams.
- Provide support for cloud pipeline configuration management and deployment support.
- Contribute to the completion of deliverables (such as solution concept document infrastructure build and requirements document) for solution support and Maintenance activities.
- Lead the completion of the desktop package certification and installation.
- Lead the maintenance of environment readiness (HW Security Patching SW NSGs/Network VPN VDI access for Vendor and internal teams).
- Completion of all connections to all noncore and/or legacy components identified for the solution Maintenance and Support requirements.
- Provide technical expertise in the release and deployment management change management problem and incident management service level management environment greening and service transition from project team to operations team and related processes ongoing.
- Provide Technical expertise in the management of changes from agreed scope schedule or quality for infrastructure network and access updates through Change request process provide technical assistance in the issuance of change requests and management approvals.
- Technical oversight of code/package drops and implementations into QA/UAT/Production Environments
- Provide Technical expertise and necessary activities in the management of the Hardware/Peripherals and Software Inventory to optimize the Azure hosting costs (such as physical and virtual servers network assets software licenses)
- Proactively identify risks related to RLSO technical solutions and propose mitigation plans. Provide technical expertise in the follow ups on risk mitigations strategy and issues/ actions execution.
- Provide technical expertise in the completion of clientside elements of the solution such as desktop package certification and installation and peripherals acquisition and setup.
- Technical Leadership coordination and facilitation as required for the RLSO Maintenance and Support tasks.
- Works in partnership with clients advising them on information technology in order to meet their business objectives or overcome problems work to improve structure and efficiency of an organizations I and amp;IT systems.
- The I and amp;IT Consultant may be used to provide strategic guidance to organizations with regard to Information Management and amp; IT technology IT infrastructures and the enablement of major business processes through enhancements to IT.
- Provides subject matter expertise in their field and highly expert technical assistance.
and nbsp;
Skill Set:
The candidate must be able to work in a multiproject multidisciplinary enterprise environment seeking input and comments from other major initiatives.
- Acts as the technical advisor/expert on all aspects of a specific deliverable
- Anticipates and resolves problems to ensure that the deliverables are completed within budget to the highest quality meeting or exceeding expectations
- Develops processes and procedures for implementing deliverables
- Prepares reports and presentations including options recommendations implementation plans etc.
- Works with clients to define the scope of a project and to determine requirements
- Defines software hardware and network requirements
- Analyzes I and amp;IT requirements giving independent and objective advice on the use of I and amp;IT
- Designs tests installs and monitors new systems and develops solutions and implementation of new systems
- Familiar with changemanagement principles and methodology
- Knowledge and understanding of Information Management principles concepts policies and practices
- Knowledge of technology developments trends and new products to evaluate application for the short and longterm technology requirements.
- Excellent analytical problemsolving and decisionmaking skills verbal and written communication skills interpersonal skills and negotiation skills teamwork skills.
- Strong knowledge of Software Development Life cycle.
- Senior Experience in supporting large applications through LTC/ITS Oracle Java AKS SonarQube DevOps and Microsoft organization.
- Knowledge of GOITS 25 Security Standards and GOITS 56 Architecture Standards.
- Knowledge of leadingedge technologies design criteria security and recovery procedures preparation of technical specifications for installation testing and performance of integrated multiservices systems; assess performance and capacity of existing system making recommendations for improving performance and develop technical documentation.
- Basic knowledge of project management methodology analytical tools and processes.
- Conceptual and analytical skills to assess and evaluate client needs and cost/benefit analyses for new technology requirements in planning and designing solutions.
- Senior Experience with systems evaluation to assess condition technical performance and capacity of existing systems and determine need and feasibility of expansion renovation or replacement.
- Senior experience from various areas of Service Management such as Release and Deployment Management Change Management Configuration Management Availability Management Capacity Management Problem and Incident Management Service Level Management
- A team player with a track record for meeting deadlines
- Experience supporting solution developed using technologies such as and nbsp;Oracle Information and amp; Analytics Terraform and Ansible automation platform. and nbsp;
- Knowledge and experience with OPS gating and architecture checkpoint process OPS security processes and procedures (CSA TRA PCI and PIA) and performance turning and analysis.
- Understanding of Rest API Architecture Enterprise Linux expertise including the patching via Satellite Server hands on web development environment setup Web Services and workflows design
- Knowledge of and experienced with the following computing environments:
- Database: Oracle
- CRM: Solution services Open UI Siebel administration upgrades and patching
- Mid Tier: BPM
- Operating Platforms: Linux/MS Azure Administration and nbsp;
- Web/Application Servers: WebLogic WebSphere and Microsoft IIS
- Working knowledge of hybrid mainframe environment
- Working experience with toolsets that support objectoriented languages and web application development including:
- Configuration/Builds: DevOps (or similar)
- Integrated Development Environment UML modeling tools
- Eclipse
- JUnit Log4J
- Familiar with Siebel Open UI design principles and guidelines Siebel Open UI customization and configuration.
- Proven Experience with all stages of automated system implementation in large complex highvolume Client/Server systems with online Mainframe Transactions. Experience with Object Oriented Analysis and amp; Design (UML Use Case/Class Sequence/ Collaboration/State
- Experience in Agile methodologies for the development design implementation and maintenance of applications.
Skills
Experience and Skill Set Requirements
Applications Maintenance and support as well development based on Java AKS (25%)
- Hands on experience with Java AKS configuration and customization monitoring Web Services SQL XML DHTML/HTML and JavaScript
- Basic knowledge of project management methodology analytical tools and processes.
- Knowledge and experience managing projects or part of the projects.
- Senior Experience facilitating infrastructure build and amp; verification.
- Proven ability to reach agreements.
and nbsp;
Application Architecture and CRM Administration and nbsp; (20%)
- Understanding of Siebel Application Architecture hands on Siebel Administration Siebel development environment setup Web Services and workflows design
and nbsp;
Computing Environments and Toolsets and nbsp; (25%)
- Knowledge of and experience with the following computing environments:
- Database: Oracle
o and nbsp; and nbsp; and nbsp;CRM: Oracle Siebel
o and nbsp; and nbsp; and nbsp;Information and amp; Analytics Terraform Satellite server and Ansible automation platform and nbsp;
- Azure Resource Manager
- Mid Tier: BPM
- Operating Platforms: Linux/MS
- Web/Application Servers: WebLogic WebSphere and Microsoft IIS
- Working experience with toolsets that support objectoriented languages and web application development including:
- Configuration/Builds: DevOps (or similar)
- Integrated Development Environment UML modeling tools
- Eclipse
- JUnit Log4J
and nbsp;
Application Design and nbsp; (20%)
- Knowledge of leadingedge technologies design criteria security and recovery procedures preparation of technical specifications for installation testing and performance of integrated multiservices systems; assess performance and capacity of the existing system making recommendations for improving performance and developing technical documentation.
- Client/Server System Implementation and ObjectOriented Analysis
- Proven Experience with all stages of automated system implementation in large complex highvolume Client/Server systems with online Mainframe Transactions.
- Experience with Object Oriented Analysis and amp; Design (UML Use Case/Class Sequence/ Collaboration/State
- Experience in structured methodologies for the development design implementation and maintenance of applications.
and nbsp;
MTO Architecture and OPS Policies and procedures and nbsp; (10%)
- Experience with MTO TS architecture
- Demonstrable knowledge and experience in working in accordance with policies and procedures of Ontario Public Service
- Senior Experience developing infrastructure design through LTC/ITS Oracle and Microsoft organization
- Senior Experience in developing infrastructure solutions for providing secure access into OPS network to large offshore development teams.
- Knowledge of GOITS 25 Security Standards and GOITS 56 Architecture Standards.
- Knowledge of integrated networking technologies mainframe midrange server enterprise storage and SAN and personal computer system technologies related best practices OPS directory/messaging standards standard facilities infrastructure/ architecture management facility service delivery processes infrastructures policies procedures and direction cost models and procurement processes how to gather client business requirements; corporate I and amp;IT information mandates client information technology strategic plan environment and standards to:
- participate in the development of solutions;
- provide advice on short/longterm solution service development activities
- Knowledge and experience with ITS processes and procedures
- Knowledge and experience with OPS gating and architecture checkpoint process
- Knowledge and experience with OPS security processes and procedures (CSA TRA PCI and PIA) Experience with MTO Registration and Licensing system and integration or other similar government services
- Senior Experience developing and implementing infrastructure solutions for vendordelivered applications within OPS including data conversion and migration
Must Haves:
- Hands on experience with Java AKS configuration and customization monitoring Web Services SQL XML DHTML/HTML and JavaScript
- Understanding of Siebel Application Architecture hands on Siebel Administration Siebel development environment setup Web Services and workflows design
- Knowledge of and experienced with the following computing environments:
- Database: Oracle
- CRM: Solution services Open UI Siebel administration upgrades and patching
- Mid Tier: BPM
- Operating Platforms: Linux/MS Azure Administration and nbsp;
- Web/Application Servers: WebLogic WebSphere and Microsoft IIS
Employment Type
Full Time
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