Resource PlannerCapacity Planner
Resource PlannerCapacity Planner
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Qualifications:
- At least two years of work experience in a Call Center
- At least one year of experience as an Resource Planner/Capacity Planner experience
- Experience with applications such as CMS Avaya Supervisor/ eWFM /IEX
- Strong knowledge of MSExcel
- Good verbal and written communication skills
- Ability to communicate / present with various levels of stakeholders
- Good knowledge of WFM concepts
- Good analytical skills Ability to identify and understand trends and patterns
- Knowledge of multi skill / site / vendor scheduling scenarios with experience of handling omni channel programs would be an added advantage
Employment Type
Full Time
