Sales Training Manager
Sales Training Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Us
BillEase offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. Its essential for us to embody the core of our brand name BillEase a combination of bill and ease pronounced bilis which means speed or swiftness in Filipino.
The Job
Design develop and implement comprehensive training programs for Collections Specialists covering areas such as:
BillEase products and processes
Effective communication and negotiation skills
Customer service excellence
Debt collection regulations and ethics
Soft skills development (e.g. empathy resilience problemsolving)
Facilitate engaging and interactive training sessions utilizing various delivery methods (e.g.classroom training eLearning)
Coach and mentor new and existing Collections Specialists providing ongoing support and guidance
Continuously evaluate and improve training programs based on feedback and industry best practices
Stay uptodate on the latest trends and regulations in the collections industry
Collaborate with other departments (e.g. HR Operations) to ensure alignment of training programs with business goals
The Ideal Candidate
Bachelors degree in Human Resources Business Administration Training & Development or a related field (preferred)
Minimum 5 years of experience in training and development ideally within the collections industry
Proven track record of designing and delivering effective training programs
Excellent facilitation and communication skills
Strong instructional design and adult learning principles
Ability to develop engaging and interactive training materials
By submitting your application you authorize BillEase to collect process and store your personal information for recruitment and evaluation purposes. We ensure that your data is handled confidentially and may be shared with authorized internal teams or third parties as part of these processes. If applicable you also consent to BillEase using your provided information to update our records to ensure the accuracy and completeness of your details. All information will be securely managed and used exclusively for the purposes stated above in compliance with applicable data protection regulations.
Employment Type
Full Time
