Location: Athens office
Salary: 1045.72 EUR per month (14 months) 14640.08 EUR per annum gross
Performance Bonus: Up to 160 EUR monthly
Working Schedule: MondaySunday 07:0022:00
About Us: Join a dynamic team dedicated to maintaining the integrity of our online platform and community standards. We empower our moderators with extensive training and support to ensure they excel in creating a safe and enjoyable user experience.
Key Responsibilities:
- Community Engagement: Immerse yourself in our platforms community standards handling user inquiries and enforcing Terms of Use with precision and empathy.
- Issue Resolution: Investigate reported issues thoroughly responding promptly and accurately to maintain platform safety and user satisfaction.
- Continuous Improvement: Analyze user data to identify trends suggesting enhancements to optimize user experience and operational efficiency.
Qualifications and Skills:
- Language Proficiency: Fluency in French and English is essential.
- Analytical Acumen: Demonstrated ability to reason and analyze data effectively.
- Educational Background: Some college education preferred; military experience may be considered.
- Experience: Up to 1 year in a Business Process Outsourcing (BPO) or similar environment is advantageous.
- Cultural Awareness: Strong affinity for the social and political landscape of the French market critical for nuanced policy decisions.
Benefits:
- Comprehensive 1week training program.
- Relocation Package: Includes 2 weeks of hotel accommodation flight ticket (within EU) and airport pickup.
- Supportive work environment with opportunities for professional growth.
Hiring Process:
- Initial application review.
- Language proficiency tests.
- Client interview.
Application Requirements:
- EU citizenship or valid work permit.
- Documentation as per relocation package specifications (EU residents).
Why Join Us This role offers the opportunity to be part of a global team committed to maintaining high standards of user interaction and safety. If you thrive in a fastpaced multicultural environment and are passionate about online community management apply now to make a meaningful impact!
Application Deadline: 25th November 2024
Apply Now