Conference Services Manager
Conference Services Manager
Posted on :
06-11-2024
Employer Active
1 Vacancy
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Job Description
We are looking for a Conference Services Manager to join our team. The ideal candidate will have a solid careerfocused background in Conference Services and Catering. We seek someone who is salesoriented creative and innovative with a friendly and persuasive personality.
What you will be doing:
- Assemble and distribute consistent concise resumes and banquet event orders that clearly represent a conventions every requirement for all departments
- Work closely with the client and key hotel departments throughout the duration of their conference being available to assist them at the appropriate times
- Responsible for the successful outcome of assigned programs from prearrival through to postdeparture
- Work closely with the Conference Services Director and Catering Team to establish new theme menus special events and service standards
- Ensure hotel costs are effectively controlled
- Work closely with the Sales department to ensure all contractual terms agreed upon are executed upon (including the management of Guest Room Attrition and followup on Deposit Schedule)
- Maintain the integrity of Opera Sales & Catering at all times
- Oversee activities and guest experience related to the appropriate packages
- Complete special event P&Ls prior to all hotel special events and packages with the Director of Conference Services
- Maintain files records and reporting as it pertains to: budgets contacts planning activities time lines contracts purchase orders and post meeting notes
- Act as Service Manager for Business Development Tours hosted by Fairmont Chateau Lake Louise
- Departmental payroll administration.
Qualifications :
Your experience and skills include:
- Operational Food & Beverage experience in a Hotel environment required
- Proven ability to plan and organize events effectively with an acute sense of detail & creativity
- Assertive professional and positive with a proven ability to develop and lead in a team environment
- Understanding of computers and applications ideally with a strong working knowledge of Opera Sales & Catering MS Word Outlook and Excel
- Must be able to work independently and maintain a positive attitude within a very busy environment hours will fluctuate with evening and weekend work required
- Excellent interpersonal and communication skills both written and verbal
- Proven skills and comfort with public speaking
- Degree or diplomas in Hotel Administration from a recognized University/College/Polytechnic institute an asset
- Minimum 1 year event and/or catering experience required
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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