We are seeking a friendly and customerfocused Bellman/Driver to join our team in Doha Qatar. In this dual role you will be responsible for assisting guests with their luggage and transportation needs ensuring a seamless and pleasant experience during their stay.
- Should always stand and ready in the main door for guest arrival.
- Assisting the guest for luggage up to the room and luggage down to guest departure
- Should have a full knowledge of room location
- Should have a thorough knowledge of hotel facilities and areas of interest and be able to give direction
- Maintain high standard of personal hygiene and complete uniform at all times
- Should possess a high awareness on the lobby area and issues concerning guests at the working area
- Issuing of luggage tag whenever needed
- Ensure the safekeeping of the guest luggage
- Ensure the verification of the luggage tag/ticket before luggage disposal
- Maintain cleanliness and polished luggage trolley
- Have a good knowledge about Qatar and Doha as the city
- Perform any reasonable request as directed by the management
- Have a full follow up shift checklist
- Coordinate with front desk staff to manage guest requests and transportation schedules
- Adhere to all traffic laws and safety regulations while driving
- Assist with additional guest services as needed such as valet parking or running errands
Qualifications :
- Excellent customer service skills with a friendly and empathetic demeanor
- Valid drivers license with a clean driving record
- Proven safe driving skills and knowledge of Dohas roads and traffic regulations
- Physical fitness to handle luggage and stand for extended periods
- Basic English language proficiency; additional language skills especially Arabic are a plus
- Previous experience as a bellman driver or in the hospitality industry is preferred
- Ability to work flexible hours including evenings weekends and holidays
- Strong attention to detail and organizational skills
- Team player with a positive attitude and willingness to assist guests and colleagues
Remote Work :
No
Employment Type :
Fulltime