Night AuditorAssistant Night Manager 3-Month Fixed-Term
Night AuditorAssistant Night Manager 3-Month Fixed-Term
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1 Vacancy
Job Description
This is a great opportunity for someone looking to take the next step in their career. It provides you with the chance to build upon your current skillset. This is a dual role you will be engaged as a Night Auditor and required to step into the Assistant Night Manager when the Night Manager is not on site (approximately 2 days per week).
The Role
- Oversee the night operations of the hotel ensuring a smooth and efficient service for all guests.
- Manage and support the night staff including front desk security and housekeeping teams.
- Handle guest inquiries complaints and emergencies ensuring timely resolution and maintaining a high standard of customer service.
- Conduct nightly audits including cash handling endofday reports and preparation for the next days operations.
- Take phone booking for reservations and monitor the overnight reservations email account.
- Ensure the safety and security of the hotel and its guests by monitoring security systems and conducting regular patrols.
- Liaise with other departments to ensure seamless operations and communication.
- Uphold the hotels standards and policies ensuring compliance with health and safety regulations
Qualifications :
About You
- Previous experience in a supervisory or management role within the hospitality industry preferably in a night shift capacity.
- Previous reservation experience as hospitality is a live 24 hour a day business
- Valid First aid certificate.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to remain calm under pressure and handle emergency situations efficiently.
- Strong problemsolving skills and attention to detail.
- Proficiency in hotel management software and front office systems.
- Flexibility to work night shifts including weekends and public holidays.
- Valid LCQ certificate and a current holder of a Manager License issued with the local council.
- Full drivers license essential.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
