Food Beverage Team member
Food Beverage Team member
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Duties
- Set up the restaurant and bar for service ensuring that all standards of presentation are met.
- Act as the face of the business maintaining the hotels brand reputation by delivering exceptional hospitality service.
- Engage with guests take their food and beverage orders and use upselling opportunities to enhance their experience.
- Create a welcoming atmosphere that puts a smile on our guests faces.
- Deliver orders promptly to the kitchen production area.
- Keep tables and service areas clean and tidy as per procedure manual.
- Maintain hygienic food service techniques during service.
- Take responsibility for your designated section and station.
- Ensure room service trays and trolleys are setup correctly and collected promptly when guest(s) have finished.
- Any other reasonable request as required by your Supervisor or Hotel Management.
Health & Safety
- Actively participate in safe work practices and procedures in the workplace use equipment safely.
- Fully understand departmental fire evacuation and emergency procedures.
- Report any health or safety hazards to your Supervisor.
- Wear protective clothing and equipment provided.
- Report all broken or damaged equipment to a Supervisor.
Customer Service
- Provide efficient friendly and professional service to all guests making all guests experience positive.
- Take a positive problem solving approach with guest problems and concerns call the Manager on Duty if difficulties arise.
General Duties
- Follow the standards and performance outlined during training and in the departmental service procedures manual. Complete all tasks within the shift to these standards.
- Attend training programmes and meetings as directed to constantly improve skills and knowledge.
- Follow the expectations and guidelines in the Accor Employee Handbook.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
