Customer Service Specialist with French
Customer Service Specialist with French
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Job Description
Are you fluent in French and eager to assist others We are looking for motivated individuals to join an exciting telecommunications project in Porto. This is a great opportunity to work with a dedicated team providing topnotch customer service.
Role Overview:
In this role you will be the goto person for our customers helping them with various inquiries. Your primary responsibilities will include addressing questions about subscriptions solving billing issues and offering technical support all with the aim of ensuring customer satisfaction.
Main Duties:
- Customer Interaction: Respond to customer calls with professionalism offering guidance and support tailored to their needs.
- Issue Resolution: Deliver personalized solutions to address subscription questions billing problems and technical challenges.
- Team Collaboration: Live the companys values and contribute positively to a teamoriented work environment.
What You Need:
- Language Skills: Fluency in French at a native or C2 level is required.
- No Previous Experience Required: We welcome those eager to learn and develop their skills in customer service.
- Eligibility: Candidates must possess a valid EU ID or residence card.
Position Details:
- Work Location: This role is based in our office in Porto with all work performed onsite.
- Shift Schedule: Rotating shifts from Monday to Saturday between 7 am and 7 pm.
- Start Date: We are looking for candidates who can begin in December.
Why Apply
Joining this team means becoming part of a leading telecommunications company renowned for its customerfocused approach and innovative services. Youll benefit from thorough training competitive benefits package and ample opportunities for career development.
Take the next step in your career and join us in Porto for an exciting and rewarding journey!
Employment Type
Full Time
