DM Telecom -DB

Dummy JD :

As Delivery Manager you shall be responsible for the successful delivery of software projects services or IT solutions. The position requires a combination of project management technical expertise leadership and client relationship skills.

Role and Responsibilities of a Delivery Manager in IT Industry:

1. Project Delivery & Execution:

• Oversee endtoend delivery of IT projects ensuring that they are completed on time within scope and within budget.
• Define project scope and work closely with business stakeholders ensuring alignment with project objectives.
• Create and manage delivery plans and roadmaps while monitoring progress and addressing risks or roadblocks.

2. Team Leadership & Coordination:

• Lead crossfunctional teams (developers testers designers etc.) to deliver solutions efficiently.
• Assign tasks and responsibilities to team members based on their skill sets and project requirements.
• Provide mentorship and guidance to team members facilitating growth and continuous learning.

3. Stakeholder & Client Management:

• Serve as the main point of contact for stakeholders and clients ensuring their requirements are met and expectations are managed.
• Conduct regular status updates demos and reviews with clients to ensure transparency and satisfaction.
• Foster strong client relationships to ensure trust and collaboration.

4. Quality Assurance:

• Ensure that projects are delivered with high quality by following industry best practices and organizational quality standards.
• Implement quality control processes and conduct regular reviews to identify areas for improvement.

5. Risk Management:

• Identify assess and mitigate risks and issues that could potentially impact the successful delivery of a project.
• Develop contingency plans and take proactive steps to ensure the delivery of projects remains on track.

6. Budget & Resource Management:

• Monitor project budgets to ensure resources are allocated efficiently and costs are controlled.
• Manage the allocation of resources (personnel technology and tools) based on project requirements and timelines.
• Track and optimize the utilization of teams to avoid under or overallocation.

7. Process Improvement & Optimization:

• Continuously improve delivery processes workflows and methodologies to enhance team productivity and delivery speed.
• Implement agile or other frameworks (Scrum Kanban) to streamline project management and delivery.

8. Performance Tracking & Reporting:

• Track key performance indicators (KPIs) related to project delivery such as timetodelivery costefficiency and team performance.
• Provide regular reports to senior management on the status of projects highlighting achievements risks and improvements.

9. Collaboration with Other Departments:

• Collaborate closely with sales business development product and technical teams to ensure the seamless handover of projects from conception to delivery.
• Align project delivery with the organization's broader business goals and strategy.

10. Change Management:

• Facilitate and manage any changes in scope timelines or requirements ensuring that stakeholders are informed and that impact is minimized.
• Ensure change requests are properly documented and approved before implementation.

As Delivery Manager ensure that projects run smoothly and that clients are satisfied with the solutions provided while optimizing team efficiency and maintaining high standards of quality and performance.