Sales Co-ordinator
Sales Co-ordinator
Posted on :
05-11-2024
Employer Active
1 Vacancy
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Job Description
Primary Responsibilities
- Maintain complete knowledge of all hotel features/services menus entertainment options unique activities and events venues.
- Promote positive relations with partners guests suppliers and employees.
- Accommodate all guests and partners requests expediently and courteously handle guest complaints promptly and to their satisfaction.
- Identify and target potential accounts to promote and sell our hotel develop professional relationships with key players to build business.
- Conduct presentations site inspections and negotiations to secure new business and build strong long term relationships with key partners.
- Fully responsible of accounts under his/her management including contracting updating profile monitoring production and renewing contracts.
- Promote and sell our event spaces for weddings meetings incentives and other special occasions.
- Collaborate with the events team to ensure seamless execution and exceptional guest experiences.
- Prepare and follow up of quotes and groups proposals converting leads into sales opportunities.
- Maintain accurate records of sales activities client interactions and booking details.
- Prepare regular reports and forecasts on sales performance and market opportunities.
- Stay informed about market trends competitor activities and industry developments providing insights and recommendations based on market research to refine sales approaches and enhance our competitive edge.
- Maintain good relationships with counterparts at competing hotels; promote all Raffles Hotels whenever possible.
- Attend hotel client events and overseas events (tradeshow corporate events) as necessary to engage with potential clients for networking and building strategic partnerships.
Qualifications :
Profile
Knowledge and Experience
- Diploma in Tourism / Hospitality Management / Events Management
- Minimum 1 year of experience in a similar capacity
- Excellent reading writing and oral proficiency in English language
- Proficient in MS Excel Word & PowerPoint
Competencies
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Selfmotivated and energetic
- Must be wellpresented and professionally groomed at all time
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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