The Product & Regulatory Operations org is a vital part of our commitment to user and business safety on its platforms delivering operations for emerging and critical priorities across our Global Operations and in close partnership with product/eng legal and XFN stakeholders.
As a Product Operations Project Manager you will work on projects that will help drive growth engagement and quality of our products. We are looking for experienced professionals with a strong background in program/ project management excellent communication skills and a proven ability to build and maintain relationships with global stakeholders. Your role involves aiding in planning executing and monitoring projects possibly developing plans tracking progress and updating stakeholders. Ideal candidates will promote crossfunctional engagement and communicate program progress to key stakeholders.
Additionally we seek someone who has a passion for diving deep to understand where and how these are manifesting on our platforms. This individual has a demonstrated ability to leverage large data sets and advanced tooling. They also will have strong analytical & investigative skills and should be comfortable with ambiguity and experimentation.
Responsibilities:
- Support project scope develop and execute project plans for supported programs.
- Drive effective concise and persuasive program communications/collaboration including root cause analysis internal/external escalations coordination and communications to leadership and business recommendations for broader stakeholder groups.
- Identify gaps in strategy systems and processes to support growth at scale.
- General program management to define project scope develop and execute plans drive risk and compliance activities.
- Showcase grace under pressure and ensure effective and timely collaboration with multiple internal stakeholders.
- Adapt to changing requirements and prioritize escalation requests effectively.
- Strong analytical and investigative skills experience leveraging large data sets and advanced tooling.
Minimum Qualifications:
- 10 years of experience in operations for a tech company consulting operations or similar roles.
- Strategic thinking with a proven track record of enhancing customer experience through innovation and continuous improvement.
- 7 years project or program management experience in a corporate environment.
- Strong communication skills and ability to build relationships and influence stakeholders across functional boundaries and globally.
- Ability to make judgments under tight deadlines and competing priorities.
- Proficiency/ Basic knowledge in analytical tools (e.g. Excel SQL) for driving analytics reporting and operational decisionmaking.
- Experience driving collaboration of crossfunctional teams coordinating effectively and inspiring others.
- Experience communicating effectively via various formats time zones and audiences including within operations teams and across with key stakeholders and senior leadership.
Benefits:
- 401(k).
- Dental Insurance.
- Health insurance.
- Vision insurance.
- We are an equal opportunity employer and value diversity equality inclusion and respect for people.
- The salary will be determined based on several factors including but not limited to location relevant education qualifications experience technical skills and business needs.
Additional Responsibilities:
- Participate in OrangePeople monthly team meetings and participate in teambuilding efforts.
- Contribute to OrangePeople technical discussions peer reviews etc.
- Contribute content and collaborate via the OPWiki/Knowledge Base.
- Provide status reports to OP Account Management as requested.
About us:
OrangePeople is an Enterprise Architecture and Project Management solutions company. Our most valuable asset is our people: dynamic creative thinkers who are passionate about doing quality work. As a member of the OrangePeople team you will have access to industryleading consulting practices strategies & and technologies innovative training & and education. An ideal Orange Person is a technology leader with a proven track record of technical achievements and a strong process/methodology orientation.