Training AdministratorCoordinator III
Training AdministratorCoordinator III
Posted on :
03-11-2024
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Job Description
Job Title: Global Training Coordinator 40239
Location: Davenport Iowa
- Fully Onsite
Schedule: MondayFriday with flex start (7am8am).
Start Date: 12/2/2024
End Date: 10/1/2025
Job Description:
- Performs a variety of tactical tasks to support training activities such as support of Webbased learning systems Information Technology (IT) computer software or hardware and coordinating training programs.
- Duties can be complex and deal with technical support critical administrative tasks coordinating facility logistics/equipment/training aids and maintaining information in various systems and interaction with external business partners.
- Deals with proprietary or confidential information regarding Company and channel partner activities and will provide fundamental training relevant to Learning Management System administration at the channel partner level.
- Supports training staff in a variety of ways such as providing support materials documenting administrating processes purchasing or being a resource on specialized training issues.
- May assist in development and delivery of training to channel partners Company personnel and customers.
- Works collaboratively with training staff and channel partners Company personnel and customers on issues relating to their support and coordination role within training.
- Handles telephone support customer and channel partner phone calls and provides Tier 2 support to resolve issues with channel partners customers and field personnel.
- Makes decisions and provides recommendations to Learning Services Provider(s).
- Utilizes selected processes and tools to assist instructors and managers in the processing of relevant communications training materials and/or reports.
- Monitors transaction activity on Learning Management System and reconciles revenues and expenses to appropriate course and account and executes the appropriate chargeback method for the user.
- May provide assistance in marketing or filling classes by analyzing upcoming rosters and providing telemarketing support.
- Generate reports for supervisors and managers to take appropriate actions.
- Lead the tactical execution of scheduling and closing classes delivered by the global Construction & Forestry training organization
- Load/manage items as requested by internal training group
- Manage items & offering pricing globally
- Perform audits
- Provide administrative support to dealer personnel and dealer training managers
- Work with enterprise training coordinators to ensure process alignment and overall system management
Top Skills:
- Strong attention to detail
- Demonstrated problem solving skills
- Ability to manage and prioritize multiple tasks
- Strong communication skills and engaging and positive attitude
- A team player who helps to build a highly engaged and energized work environment
- Intermediate experience of Excel
Education:
- A 4year degree with 2.8 minimum GPA would be beneficial but not required.
- High school diploma with 4 years relevant experience is required.
#ZR
Employment Type
Full Time
Key Skills
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