Patient Coordinator

Assignment Information
Medical Enterprise:
Department: KH Kidney Acquisition
Cost Center:/SERK
PCC/RMG # 19442
USC Address where the work is being performed 2011 N. Soto StreetSST Soto Street Building Two (333)
Will this position be virtual/remote onsite hybrid 100 %onsite
Job Title: Scheduling Coordinator
Reason for need: Increase in workload
Number of needs: 1
Pay rate: XX26.00
Bill rate: XX34.19
Mark up: 31.5%
Target start date: ASAP
Duration of Assignment: 13 weeks at this time high possibility for an extension
Work hours: 8 Hour Day Shift 40 hrs/week
Manager Name: Alexis Lopez
Timecard Approver: Alexis Lopez
Dress code: casual
Parking/Cost: Daily parking rate will increase to XX20/day on July 1 2022
Does this position require driving on the job No
Interview Process: (phone/video/in person etc.): Video (Teams)

What are 35 Nice to Have details that you want to see in a resume :
Clean cut appearance
Knowledgeable and compliant with HIPAA regulations; maintains strict confidentiality of patient and client information
Experience in the medical field including scheduling and transplant preferred. Demonstrated ability to problemsolve and provide effective resolution.
Bilingual strongly preferred if bilingual certified department translator strongly preferred.
Content knowledge of medical terminology and transplant process preferred. Ability to become proficient in EMR and various IT systems required.

What is the required levels experience education HS diploma GED. AA strongly preferred or BA/BS preferred

Description:
The scheduling coordinator fulfills a variety of roles to provide continuity of care for patients. The scheduling coordinator is an essential component of the transplant team and works in conjunction with clinical financial and data management colleagues to assure patients are scheduled and authorized for services in a timely and efficient manner to minimize scheduling complications and coordinate services with the least amount of visits to Keck Medical Center. Duties include: closely monitoring patients throughout various transplant phases to assure completion of required testing and services validating financial clearance for services being scheduled providing stellar customer service when interfacing with patients in person and over the phone to establish appointments alerting clinicians when patient testing is complete or when patients are noncompliant in completing medical services coordinating collection of testing results and provider notes coordinating care with ancillary departments as needed. The scheduling coordinator is also expected to problemsolve in real time and provide appropriate direction and support to patients and staff as they relate to appointment scheduling and monitoring the completion of requested/required services. The scheduling coordinator will participate in team meetings and discussions related to complex cases advancing operational throughput and process improvement to benefit patient care. S/he should possess analytic skills and be able to evaluate/analyze information patient charts and physician notes to effectively schedule patient care and convey/communicate outcomes as needed to others. S/he should have excellent verbal and written skills and an ability to easily learn hospital and transplant IT systems as they relate to scheduling and record retrieval. The scheduling coordinator acts as the nonclinical patient care coordinator to assure patients are being effectively cared for and managed to be compliant with transplant requirements and physiciandirected care. Bilingual fluency is strongly preferred.

Medical Enterprise NonClinical Onboarding
Background Education and Employment
Background
Social Security Trace
7 years worked and lived found by SSN Trace
County Criminal F&M 7 year
Federal Criminal 7 year
Widescreen Plus National Criminal Search
National Sex Offender Registry
Healthcare Sanctions State
OIG/SAM
Education: HS Diploma (or equivalent GED)
Employment: 3 Employers Must verify 2 out of 3
Other Requirements
HIPAA
Application
Temporary Worker Agreement
Harassment & Discrimination Pamphlet
**Note: ALL IS BILLABLE EXCEPT FOR DRUG SCREEN
1. Bloodwork (Titers) to show they are immune to MMR (Measles Mumps and Rubella) Varicella (Chickenpox) & Hepatitis B. In the event that they do not have this:
Provide proof they had injections (shot records):
MMR Series of 2
Varicella Series of 2
Hepatitis B series of 3
*MUST be fully vaccinated for:
MMR
Varicella

*Worker can decline HEP B (no exemption form required) Declination Form needs to be on file Supplier can provide own Hep B declination

2. TB Test(yearly)
Date test was done
Must have been read within 24 to 48 hours of the test
In case of positive TB history must present chest xray results.

3. Drug Screen 10 panel
Drug Test Panel:

AMPHETAMINES
BARBITURATES
BENZODIAZEPINES
METABOLITE
OPIATES
CODEINE
MORPHINE
HYDROCODONE
HYDROMORPHONE
OXYCODONE
PHENCYCLIDINE
METHADONE
PROPOXYPHENE

4. Influenza for Current Flu Season: Flu shot is ONLY good for the season which is 11/1 through 4/30.
If they start on May 1st they dont need the vaccine until next Fall. It is recommended for Workers to wait and get the vaccine AFTER Sept 1st. The facility accepts a signed personal/medical exemption.

5. COVID Vaccinations
Fully vaccinated with Covid2425 Vaccine. The facility accepts a signed religious/medical exemption.

*Exemption form accepted for:
COVID
FLU

***Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act